March 2024 by Ziggy Birch
Can get everything you need. Helpful stuff and nicely organised. ?
February 2024 by Tile Marble Granite
Builder's Depot is one of the home improvement stores to go when in need of construction materials. They have anything your heart desires. I used to get a lot of timber, timber screws, silicones, CT1 sealant/construction adhesive and other materials from them. Highly recommended!
February 2024 by gulchey
I buy 3 diferent items- cabinet frame and 2 cabinets door and made boilers cabinet, which is was over size and long time did not find the right one. But now I am so happy with my orders and this materials was so easy to cut and apply on the wall. Thanks for service and quality
February 2024 by Bohdan Hmarniy
Thank you to the employees of this store, and especially to the manager, thank you very much for understanding my problem and helping to solve it, with the best!!!
October 2023 by Madalin Ungur
Good morning. This morning I went to buy some materials from here and unfortunately I didn't buy anything. I have been using this store for more than 2 years and at least 5 days a week I buy from here and today when I arrived, in addition to waiting 30 minutes to park, there are also forklift drivers who come to you and are disrespectful and shout that you are parking on a place where 5 minutes ago there were cars parked in the customer parking lot. I am very disappointed by the behavior I saw today and with all the regret I will try not to buy from here in the future and I will not recommend my clients to buy from here. If it is cheaper, it does not mean that any employee has the right to be disrespectful to a customer. the store manager must take measures regarding these employees.
October 2023 by declan daly
Great product selection
September 2023 by Bruno Zukovskis
Good prices. The bath panel we ordered we found was damaged when opened they replaced it without issue. These things can happen and it is good that customer service was helpful to resolve the situation.
September 2023 by Grace Kankam Boadu
William Doherty thank you very much for your support I really appreciate it. Is my first time of visiting the store Good customer service support all the staff I meet there were friendly and supportive ? thank you all
August 2023 by carmen martino
I am extremely grateful to Corinna and all the BD staff for their competence, precision and positive attitude. They are always extremely helpful and easy going and this makes things much easier.Also what I have bought so far is good good quality so I?ll keep coming exclusively here - no B&Q anymore!! ;-)
August 2023 by David Elliott
8/8/23 Rude and dismissive treated a women extremely poorly never go near.9/8/23 In response to your reply below we didn?t order given your approach
August 2023 by Julie Wilson
Great service from order with Ben and the friendly delivery driver. Seem less. Many thanks.
August 2023 by 3rd Class Citizen ?Slave? economy
Scammers, delivery driver does a drive-by, company thinks an attempt was made, they deduct 20% from your refund and say it's your fault for not delivering your goods to you!
July 2023 by Kevin Majmudar
Can only be highly positive about my in-store experiences here as of late. Been working on a local project and the whole staff from security to management (Shaun) have been most helpful. Very impressed with pricing and all the staff I interacted with were most helpful, especially the security when I brought my 7 year old son who wasn't allowed in due to Health and Safety but were kind enough to pick my items and let me pay without going in. Now that's Customer Service!!! I also had an issue with a faulty part on a Gerberit closed cistern I purchased and manager Shaun sorted it out with no hassle at all. A****
July 2023 by R W
Had the most attentive, patient service from a worker in the timber section called RJ. As a woman sometimes going to a builders merchant can be daunting but he made it stress free. Thankyou RJ!!
June 2023 by gary nutkins
Hopefully Pete the driver rings the old couple whos post and trellace he delivered and was rude to them understand your a big company and you guys use health and safety to your benefit but to turn round to a customer especially when they are unable to help and say well I just take them back to the depot is unacceptable maybe you should have a rule if you deliver to someone who is elderly you should go that extra mile bad customer service bad management. Look forward to your apology or this review will stay. And I'll never use your company again.