November 2023 by spyros kapsaskis
Lol, good luck to anyone visiting this place thinking it's a pharmacy.
November 2023 by Lorraine Birch
The worst boots I have ever been to. Slow service ,rude staff it really is the putts. Now get my order's/ prescriptions sent to home rather than come into this store. Never again will I go in there
August 2023 by george handley
Door where locked before the 5:30 close time , really need lateral flow test ! Extremely disappointing
July 2023 by oliver djordjevic
Terrible service. The man is rude and can never be bothered to find your prescription even though its been delivered. I also had to tell him off for being condescending towards another female member of staff.
April 2023 by C L
Called in the morning, because I received no notification of a parcel being delivered. No one answered. It should have arrived two weeks ago but it was the Easter bank holiday weekend, so thought maybe it was delayed. (I know this isn?t the pharmacy?s fault). But it has inconvenient opening hours to travel without confirmation. Decided to come today anyway during work, to see that they were closed between 2 and 3, so wasted my time travelling here. Also needed a bandage which I ended up going Superdrug for.
February 2023 by Amber Patrick
Worth noting the improvements since the new team of pharmacists have started in the last 6 months or so. Its a relief to have a much better customer service experience than before.
February 2023 by Mariam Butt
Sarah the pharmacist was rude. Felt uncomfortable. Not going there again
January 2023 by Sam Denny
I?ve come here to collect a few prescriptions - I?ve always found a short queue, and they message to say when the prescription is ready. Last week I dropped in to collect a parcel and asked if they had my prescription - they didn?t, but were happy to make it up if I could wait 5 minutes.
January 2023 by Sam
I?ve come here to collect a few prescriptions - I?ve always found a short queue, and they message to say when the prescription is ready. Last week I dropped in to collect a parcel and asked if they had my prescription - they didn?t, but were happy to make it up if I could wait 5 minutes.
December 2022 by Sam D.
I?ve come here to collect a few prescriptions - I?ve always found a short queue, and they message to say when the prescription is ready. Last week I dropped in to collect a parcel and asked if they had my prescription - they didn?t, but were happy to make it up if I could wait 5 minutes.
November 2022 by Bryony Burrett
Be warned, the opening times listed on Google aren't accurate.It says they're open till 5:30, but doesn't mention they're closed for an hour between 2 and 3, Monday to Friday. I walked half an hour to get there only to find them closed.
November 2022 by Jordan Hirst
Closed randomly for an hour when all signage says they were open. told to go away until 3 with no explanation.
August 2022 by Wing Kin Tsoi
Pharmacists are fine, not very communicative, but several disturbingly bad experiences with the current manager have had a damaging effect on my healthcare. Have also observed him treat different ethnicities differently in 2020.Lacks the requite - discretion when discussing private health matters and - empathy, looking at others point of view, generally wanting to help others ... not here. Is like a comedy character in Jane Austen or Charles Dickens for seeming to be fundamentally not the right personality for the central sensitive role in the community he inhabits.A decent pharmacy is such a life saver when GPs services / NHS are in such a shambles but this is not that. Boots head office should step in IMO.Shop is very tiny but boots good for click & collect.(But Go to superdrug for makeup as they've been 3/4 empty here for years!)
July 2022 by Rakhsana R
Utterly woeful. I've had an appalling experience collecting my last 3 prescriptions. Have wanted to give them the benefit of doubt given the pandemic, but there is no excuse for the sheer ineptness. They tell you off for arriving to collect a prescription if you haven't been texted, but if you wait for the text, you could be waiting until 2025! They then tell you a bare-faced lie when you give up waiting for the text (which they never sent in the first place), claiming that they did text you but of course they can't confirm when (date/time) the text was sent... And you then have to deal with the appalling customer service because it's not their fault their systems are not 'advanced'. I'll be asking my gp to stop forwarding my prescriptions here.
June 2022 by Tatiana
The service is horrendous, the staff has lack of professional communication skills and understanding the customers needs. The staff behaviour was out of order when I was leaving the store.
