March 2024 by Jaineel Chaudhari
This is the worst store in out of every tesco and every other store. The products are nice but the staff and manger are the worst people I have ever seen. Today, a staff member had made the price of the coco pops for 2.75 with club carb straight up to 3.50 we gave 2 pounds but then saw the price so therefore told the staff member to check the price so the manager checked the price and said 2.75 but then when we paid the other 75p the staff member said that where is the 2 pounds. We said that we gave you 2 pound but denied the truth then we told the manager that we gave the 2 pounds but then he started to say we are liars so we left without anything but just as we left the manger told me to come back just for him to start swearing in gujarati. Overall, I believe that these member of staff including the manager should loose there job.
February 2024 by Q M
Some of the Staff is extremely unprofessional, uneducated and just look like they hate it there and hate everyone there in particular some of the female staff
January 2024 by Zahra
Their Evri label machine is ALWAYS out of order, I cannot remember the last time it worked.
September 2023 by Tamilselvi Alkesh Patel
This Tesco really seriously need staff who been to school before , they still don?t small calculations , Also please to be kind to customer since we not taking your stuff for free, we paying !
August 2023 by Persephone Madley
Always friendly and super helpful staff
May 2023 by Uzzi Shah
The manager named Ashish provoked a situation where he rudely asked me to queue up after i tried handing over an evri parcel to him which then led another customer arguing with me and Ashish just stood and watched the argument escalate instead of intervening and defusing the situation. I tried reasoning why it?s necessary to for me to queue up behind customers buying stuff as im there for a different reason. But Ashish said he doesn?t care as he is the manager now which sparked an argument with another customer who made the situation worse by interfering in a conversation he had nothing to do with. Even worse, Ashish stood there watching with a smirk instead of stepping in to diffuse the situation. Absolutely disgusting and atrocious behaviour from a tesco express manager. He needs to be reprimanded and retrained on his customers service skills.
May 2023 by Fuz Shah
The manager named Ashish provoked a situation where he rudely asked me to queue up after i tried handing over an evri parcel to him which then led another customer arguing with me and Ashish just stood and watched the argument escalate instead of intervening and defusing the situation. I tried reasoning why it?s necessary to for me to queue up behind customers buying stuff as im there for a different reason. But Ashish said he doesn?t care as he is the manager now which sparked an argument with another customer who made the situation worse by interfering in a conversation he had nothing to do with. Even worse, Ashish stood there watching with a smirk instead of stepping in to diffuse the situation. Absolutely disgusting and atrocious behaviour from a tesco express manager. He needs to be reprimanded and retrained on his customers service skills.
February 2023 by Abdus Samad Patel
I purchased food items but the cashier didn't apply the club card discount. Only realised when I checked the receipt at home. I wonder how many times this must have happened.
January 2023 by Professor K
Excellent service all around. Especially Jeya, she is always smiling and very helpful. Cannon fault them.
July 2022 by Hish Umar
Bad customer service. Staff speak In there own language with eachother, security follows me around the shop. Products overpriced, shop floor layout terrible and cramped.I can't deal with this Tesco anymore.
June 2022 by Waseem Ahmed
How frustrating. It's 1054pm and closing time is 11pm but they closed early?
May 2022 by Locutus Borg
Ooh, man, this place is something else. Harrods, Fortnum and Masons, nor the bazaars of Delhi, or the malls of New York City can compare to this jewel on Katherine Road. This tiny Tesco Extra will leave you wanting for nothing. From the fist class customer service, to the class of their regular customers, nothing can prepare you for the sheer delight you will feel when you get here. I think UNESCO missed a trick when they didn?t award this place a World Heritage Site status, for this is easily a modern London landmark. I cannot recommend this place enough. Just go there already, even if you don?t intend to buy anything. You will neber be the same after your visit.
May 2022 by S. R.
Do not go to this shop if you want to use Hermes parselshop services! They are useless.
February 2022 by Shiva Stha
Poor customer service staff need more training and need to know how to handle the customer.Just talk like they are senior and i come back without buying the item.Poor customer service
December 2021 by JONY GABANATA
I will never order again
