December 2023 by Rokeya Nahid
Food is just warm and messy packed. Robotic service and feel like no one acknowledges while guests are waiting to collect their food. Tables are messy and filthy with sauces and rubbish.
December 2023 by Depi kour
I mostly place drive thru orders and almost every time they serve me cold food but this time I was not going to take it , I asked the lady to get hot chicken selects for me and she asked me to check if selects were hot enough for me , so I just touched the food with my bare hands and returned it . She asked me to wait 10 minutes for fresh selects , which I didn?t minded and ones I got my food n on the way I realised she fried the same selects n due to double frying selects became rock hard and tasted extremely dried and bitter .I was in shock how can you put the food in fryer when it?s touched by someone?s bare hands ??? She should have disposed the selects which I touched . She contaminated the whole fryer . I don?t understand when drive thru didn?t had any other car why would these guys always rush ? Why can?t these guys serve hot food when it?s totally quiet ? Most of the staff is always rude I am talking about most of the Asians ladies who serve at drive thru , they don?t even say thank you or welcome , at least handover the food with a smile .
December 2023 by Dharmesh Patel
I was ordering food since many days at night and after informing several time not a single person care to put napkins or other related stuff like dip and all. Very bad service and not convenient for food ordering in night as burger was smashed in the box like mash potatoes.I?m very disappointed very this sort of bad service.
November 2023 by Steve Hainsworth
Food just for myself. Burger fries and cola. 15 pounds. Stone cold. Had to microwave. Tasted Awful. First and last time for me!!
November 2023 by M D
They used to organise kids parties on one of the side but not anymore due to a lot of noise. Shame because it was a good thing to do but now not anymore. In order to seal the noise, they should have close and separate that area from the normal seating area. In rest not much space but overall just another Mcdonald store.
October 2023 by Fatima Uddin
Fast service and good food but the area is rubbish! We got the most rubbish Monopoly peels at this McDonald?s, other McDonald?s give better peels but food is good and quick.Vegetarian options: McPlant and salads AvailableParking: Free customer parkingWheelchair accessibility: Almost all McDonald?s are wheelchair accessible.
October 2023 by Noah Tambala
I have updated this review. I ordered here through Uber eats and for the last 3 months every order has had an item missing and tonight the burger wasnt there. Its not the the drivers fault as the items are in the sealed bags. It is the fault of the staff on shift.
October 2023 by Saeed Khan
I went past 11 o?clock in the morning and was told that I would have to wait for the food as I have just changed over from breakfast. It took them 20 minutes to prepare my food and the lady over the counter who called her self a manager with a golden tooth , black girl, she was so rude, I think she does not deserve to be the manager of the store she was shouting at the stuff she needs to find another job
September 2023 by Jai Ashraf
So I went there 3 days ago and their drinks machine is not working so they offer people milkshakes or bottles drinks only. So I callled their manager to ask why are charging people the extra money for milkshake and that lady is so dumb and she explained we are not charging but she did charge me extra. Plus the manager at night time so rude . I was there regular customer but I won?t go back because she charged me extra and spoke to me so rudely!!!
September 2023 by m t
Food is usually ok but there is always an issue. Staff are unhelpful, unfriendly and simply do not care. McFlurry machine is often not working and the queue for the drive thru is ridiculous. They often make you wait in a bay and you ended getting forgotten about and sitting there ages.
September 2023 by Jasna Begum
If I could I would have given no stars at all! I went to the drive thru last week and waited at the order screen for 10 to 15 mins where no one was taking orders. When i drove round to the window and asked a member of staff, who's name is Umaya, if it was working or not. She ignored me and walked away. I then spoke to another member of staff who told me it was Umaya who was in charge of that service station at the drive thru and she also stated 'i dont know what is wrong with her'. This member of staff then called Umaya back who continued to ignore. I then requested to speak to the manager and explained what had happened and asked that Umaya needs to come back and address the issue. She then came back and proceeded to lie saying she told me she was changing the batteries, very rude and no apology! She had to be told by the manager to say sorry! DISGUSTING BEHAVIOUR AND SERVICE!FORGET CHANGING THE BATTERIES ITS THE ATTITUDE YOU NEED TO CHANGE!
August 2023 by Satinder Sohal
We ordered through the Mcdonalds app and it was the worst possible customer experience one could have at 3 am in the morning. Food was stone cold and late arriving and the order was completely wrong? What a surprise, expect nothing more from Mcdonalds and I urge all others reading this review to think twice before ordering anything from Forest Gate Mcdonalds. I called the shop five times and nobody picked up. I will be going there first thing in the morning to find out what mockery of an establishment they are running. Goodnight:)
August 2023 by austen blakemore
Very busy McDonald?s with plenty of seating.However only two toilets from what we saw.(Could be more toilets upstairs)
August 2023 by Anna Papurello
Don't try to get food or a drink during late evening or night: it says that it's a 24 hours open McDonald's but it is only for the drive-through and the delivery service. Half London's citizens use public transport and feet to go everywhere and the management crazily decided to do not serve those people during late evening and night without even putting the minimum notice on a panel outside the shop. If you're thinking to get served from the drive-through window, instead from inside the shop, you'll obtain nothing: the person at the window was telling me that the day before the management gave a warning to one of the colleagues because that guy served a customer like me from the window... so the people there couldn't help me even if they wanted to and some know me from long time too. They were too scared to do not have the job anymore.Dear management, if your problem is bad/unpleasant/unwanted/problematic people during those hours.... bring back a good security service... is that so difficult?Instead of pushing away loyal customers (and also former employees from the same branch or other branches) and terrorising employees while they're supposed to do their normal job? Shame on you management!!! I want to know a good and valid reason to behave in such way.... wake up, you've got serious problems and that's certain...It's absurd that I had to make a delivery order just to get a hot drink because I didn't feel well in that moment. And I was just outside your door. Even the delivery guy was embarrassed because of the situation. A McDonald's delivery order... with destination... McDonald's address.... come on... crazily ridiculous!Again, shame on you!!!
August 2023 by Lemna Ponda
The inside its empty but staff looked busy doing nothing. There's a young lady its like she was forsced to be at work. My granddaughter wanted service at the counter completely ignored her, but happy to shout across the room asking me " what do she want" lots customers were standing waiting for their order. Came one one infront of me with table number, but she prepared and left it infront of the counter. The manager who was cleaning came to correct her. Only for her to do her hair then curry the food at the table.Kid-friendliness: They have a printing boardParking: Its a drive through McDonald's so there's always cars and derivaly staff aroundWheelchair accessibility: They have indoor and outdoor seating area space enough for wheelchair
