March 2024 by Daniel Ball
2 ladies on the till; great.Lady serving the coffee?Me; ?can I ask you a small favour?? (I?m about to ask for some ice)Her; ?you can ask, I don?t know if I?ll do it?This might?ve seemed like good banter but then she looks at me, dead stare.Hence the 2 stars.
February 2024 by Jo Malaquias
No toilet facility available unfortunately very bad.
February 2024 by Harry Radzuan
Great place to do with though it's a bit noisy. They closed the basement floor so there's less pace to sit on Saturday afternoon which wasn't fun.
February 2024 by Wynchu Importante
Toilet was brilliant shine.Wheelchair accessibility: Toilet and seating area accessible for disabled .
January 2024 by Tahmin Choudhury
customers r sometimes annoying but one of the best staff r the very best nd nice atmosphere is 10/10 good tunes amazing
January 2024 by James Jones
This place could be so much better. There is always a shortage of seating, but the staff never open the downstairs section. Coffee is usually served in paper cups, not proper cups or mugs. And the door closer is broken, so the front door is always left open and the place becomes cold. Management don't seem to care ...
November 2023 by Zsófia Szentjánosi
Today morning I was waiting there at 6am. Opened on time. The lovely lady who opened, forgot to turn on the toaster, but she was apologizing and tried to make it up for me. I was in a hurry to goto work so she did everything that she could. Got an extra almond croissant for free because of the complications. She explained, this was her first opening. I'm just on a manager training so I know how though to open a business. She was very sweet and lovely. Please keep her and take care of her ?? we need more people like her in the hospitality sector (I'm also working in a chain, it's rare to have such a lovely customer experience)
October 2023 by Rachel Wedderburn
Drinking out of a paper cup, when sat at a table. The cake kindly brought to our table in a paper bag. Drinks took so long I went to check just sat on counter. Thought as was asked my name they would at least call name.What a ware of paper and plastic if not needing takeaway.
October 2023 by Maryam Hassanein
This branch is so lame, people behind the counter take more time to socialize than pushing out orders even when there are barely any customers in the store. Dirty surfaces too. Busier branches with less employees are maintained better than this branch.
October 2023 by Viki Carter
A shame to see only one barista working the early morning shift, and some mistakes were made with my order because he obviously had a lot to do. It took over 20 minutes for my order. However, he was great and smiling throughout and apologised with a free drink.Also, I know prices aren't your fault but it was over £10 for a medium PSL & a panini, so I wish I had gone somewhere else.
October 2023 by Rachid Amrani
I was shocked the way someone called "Jay" behaving after I've told him to turn the AC because I am cold, his answer was colder : he said the AC has to be on all the time regardless ? of the the weather of the way costumers feels about it, I think this place is just go away mentality. Later he said the head office made rules about this AC to be on all the time and we don't have control over it, I didn't believe him cos the law says otherwise.
September 2023 by Eva Maler
I think we've all been to a Starbucks. It's like that.If you like Starbucks, you'll like it here. If you despise it, avoid.I have come here for a business meeting. I'm not a fan of the coffee, but there are plenty of other options. Staff are very friendly, music is at a level that allows conversation, WiFi is strong.
September 2023 by Emanuel Ranaudo
I?m a regular customer there, and the staff is just amazing, who always make my drinks, Enes and Josh they are amazing guys .
August 2023 by All Z
As a former Sbux partner, this store was a huge disappointment. Condiment bar was not cleaned, refilled, nor emptied of the trash. Many of the tables were sticky and still had trash on them. Drinks were not called out or announced. What were the partners/staff doing? They were having fun chatting.This is not the first or second time we've been here and experienced the same exact thing. We really SHOUD not come here again, but ya know, loyalty to my old favored company, but seeing as nothing is going to change and management doesn't seem to care- I will be staying away and recommending people give this location a skip. Are good hard working people really THIS HARD to find??
August 2023 by Alyssa J. Donahue
Just wanted to pop on and say Josh is such a bright light every time I?m in. Great energy and customer service! :)