November 2023 by Aleksandra A
Great selection of groceries! For those that like to save money when shopping, this shop is the best. The basic groceries selection is so good that you?ll always find a product that is almost half price with Tesco club card.
October 2023 by Mark Edwards
LAZY STAFFno checkoutsNo restockingAlways ?going on breaks?Too many breaks not enough work.Wish I had a cushy job like that to not do anything and still get paid
September 2023 by Rg Rg
Had a very unpleasant experience with Tesco's pharmacy. I bought a medicine for my wife and they gave me the wrong medicine I tried to return it after a few days the lady at the counter refused to refund stating that they don't refund the medicine.I tried to explain the situation but the lady who claimed she is the manager at the pharmacy (Iranian looking black haired lady) was very unprofessional and needs training on customer service.I will not purchase anything from this pharmacy. Please be very careful with them if you buy any medicine.
August 2023 by Hubert Szefer
Limiting cash payments was annoying, but the lack of the option to pay with cash at self-checkout tills is absurd - even though the cashier has no contact with the "supposedly dangerous" cash here, the management decided to eliminate this possibility.I won't be shopping at this store anymore - I recommend the same to others!
August 2023 by Yang Wen
For me, recently 15 years, Finchley Central TESCO, this is the worst Tesco I've been. my wallet was stolen while I was in shopping, when I queue in the cash to pay, realised my wallet was disappeared, I asked the security to have a view with CCTV, they asked to wait, but didn't check at all at the end. the staff there with upset face, showing they they don't want to do the work and not willing to help. few staff are extremely stressed, and work without head, made silly mistake and even don't know say 'sorry' to the customer, totally waste time. staff made the mistake and asked next 4-5 staff for help to solve it, but at the end, no one clearly know how to do with. I was waiting for this more than 15 minuets, and at the end asked to go the reception to re-do. few staff I can tell out the face which one, are completely ignore customer's needs and requires. my neighbour, friends and families all try to avoid to go this Tesco because of certain staff there are poor attitude and unwilling to work face.Area Manager needs to get a grip of the situation or get replaced. This was a lovely store a few years ago, and is local to me. Severely understaffed and silly policy of having only two tills operating in such a large store currently being enforced. They need to re-deploy staff from other stores here asap. In retail the first 'mantra' is 'queue is bad' causes all sorts of problems, 'kill the queue'
August 2023 by The Scarlet Lord
Nice clean store, staff were quite friendly and helpful.Had a good price range with lots of special offers.Also nice & clean.
August 2023 by Luca Fioretti
congratulations in losing a 20 years customer on a bunch of rubbish... see attachmentsTesco I have been living in Ballards Lane for the last 20 years and always shopping at yours and refuelling in Colney hatch Lane.... I overstayed a couple of times and I think your Horizon offer goodwill for 40 should go down to zero. I have been shopping at yours for 20 years and overstayed a couple of times.Your clerk at whatsapp 0800 is telling me I need to spek to horizon and I told him, rubbish you have put there horizon in first place, you are responsabile for my tickets.Tesco I swear to God you charge me and it is the very last time I am shopping with you Aldi in North Finchley I way more convenient... and do not try to smokescreen "it is them not us".So now you answer this email telling me that as gesture of goodwill you are willing to reduce the notice exactly to zero, so then I will forward this email to horizon... oh forgot horizon does not seem to have an email, i am sure you have horizon email, so maybe you need to contact horizion on my behalf.Get moving...PS if I tell other members of my family you will lose more than one clients (yes 20 years and i start to regeret it)
July 2023 by Marie Price
Well stocked supermarket, the queues seem to be better at the moment, I'm not sure if that's because everyones fed up and going elsewhere or they opened more tills .
June 2023 by Zaharos Gonis
Very busy store but excellent facilities
June 2023 by Kaptain Guzzy
Big Tesco. Has most things including greeting cards, paper plates and cups, stationary, toys, medicines, world foods etc. Ability to scan and go and has self-service long counters and tills. Queues can form at the self-service tills but they move very quickly. Recommended for big or small shops. Free car park at the back - always has room.
May 2023 by Lil M
The queues at the checkouts are getting bigger as management have decided to offer more self check points, which take double time and require constant assistance. This makes the process longer and very annoying. It doesn't safe time to the shop assistants as they need to intervene regularly. However, they have to stand all the time! Not a good idea!
May 2023 by Amari Inoue
Dreadful supermarket. Overpriced and always big queues. They make it so difficult to pay by cash - only a few self-check out machines take cash. It's difficult to get a real person to serve you - there is always a big queue and then they don't accept cash either. AVOID this awful supermarket chain at all costs. Go to one of the local Persian grocery shops instead - much better qualitity vegetables and fruit and they you can be served by a person and they always take cash.
May 2023 by Eye
Great products and variety to choose. Good deals and offers, however, always compare to other supermarkets for same products on lower price.
April 2023 by Victor
Always queues at Self checkout and scan machines. Also they often don't transfer self checkout to till. So you have to wait and use another till. Otherwise food and produce is good.
April 2023 by Shirley Farago
I love going to Tesco Superstore so much variety not seen in other supermarkets especially for vegans