June 2025 by claudio
Emailed to donate a brand new metal garden table ( sells for £880 online) , got a text from boxmove to say they were collecting, followed by another text cancelling the collection stating they already had too many tables ! I rang Sue Ryder who told me if they have cancelled then they don't want the table. Unbelievable, a charity turning down a brand new garden table.
May 2025 by Asefe Mousavi Moghadam
I absolutely loved it! Wonderful people, great quality items, and such a clean, welcoming space. The variety is amazing and there?s always something new every time you visit.
May 2025 by Amy Ene
Amazing customer relationship. Mario assisted with moving the furniture i bought to the car.. Very helpful ?
Thank you.
April 2025 by Viktor Maltcev
Amazing service and very good quality
April 2025 by Helen Maltseva
Top rated charity shop, always tidy and perfect, great choice of clothes and furniture! Lovely staff, thank you for everything you are doing for our society!
April 2025 by Siddharth Aswani
On the way to work
December 2024 by Claida Lyons
I enjoy shopping at Sue Ryder at the weekend mostly Sunday's. The staff are warm, welcoming and they have amazing customer service and always spoil for choices. Mario has a good knowledge of many products and his is very polite and helpful.
December 2024 by Pola Anna
Booked a furniture collection. It was booked online item by item, but they do not tell you that you must upload photos before they agree to take it. As I was making sure the furniture was brought downstairs to my hallway, it took a few days to get pictures sent. They then promptly rejected the whole collection saying they had an oversupply. I rang the shop to clarify as the pieces had been itemised at the time of booking and they knew what they were getting. It seems that only when they get pictures will they either like or dislike the items. The person on the phone was at first very vague, then was quite rude interrupting me and repeating goodbye to shut me up. I am very involved with charities as a Trustee and service commissioner and I was not in any way rude to the person on the phone, as I believe charities do a fantastic job, but I will not use Sue Ryder shops again.
August 2024 by M D
I just wanted to say that Nina is an asset to the charity. She is very personable and gave excellent customer service. Thanks Nina
August 2024 by Prarthana Shetty
Lovely store; great selection of furniture and excellent quality too. My parents moved into the area recently and found the manager to be very responsive and helpful.
February 2024 by Jez Miller
Good sized charity shop, great for picking up a bargain. The staff are friendly and professional, and were particularly helpful when I bought a painting, recently.
November 2023 by Craig Strachan
Most amazing place ever. Super friendly staff and always great selections
October 2023 by Sarah Davies
Great shop with a lot of brand new stuff at charity shop prices - lovely manager -Angela and her team let me return one of the items with little headache
August 2023 by gülse koca
Absolutely amazing shop with a wide variety of lovely products and nice & friendly staff working there! My favourite store on my high street! All my experiences are great! I highly recommend this store! Thanks Finchley Sue Ryder!?
June 2023 by Farreena jo Browne
Some amazing finds! The most reliable charity shop around to find gems! Staff are always so light and good humoured! absolutely LOVE coming here! My retail treat of the week!