February 2024 by Diane Fernandes
Usually the staff at Dukes Green Tesco Pharmacy are absolutely fantastic, but today there was a pharmacist that I have never seen before by the name of Manisha Bangar and she was so rude, arrogant, rolled her eyes at me and very patronisingly called me my love, when I said I would like to report the fact that she was so unhelpful. In fact the staff member on the shop floor tried harder to assist and even to that, she flat out refused. My Aunt is a cancer patient, had a horrendous eye allergy and the in house pharmacist at the GP surgery recommended a hydrocortisone cream and instructed us to buy it over the counter, even after we asked if we needed a prescription, he said they recommended we just buy it over the counter, but even with the email and text requesting this, she refused to serve us said we will need a prescription, even though we explained the surgery is now closed and it's Friday, do could we please have it as requested, as she was in so much pain, to which she again replied, no. Really unkind and extremely unhelpful. If you go there and she's on duty, I woukd suggest another pharmacy. She gives Tesco a bad name.
January 2024 by SUPER SINGH?S
I like the staff they some times give my meds in 5 mins or 20 mins if they have other prescriptions in front of me, which is not bad as your in a supermarket and you can browse. Sometimes it?s quicker if stand and stare ? but over all good service, they give advice too
November 2023 by Cheryl Hogg
You get a text stating your prescription is ready but then you get there & you gave to wait 20-30 minutes for it to actually be ready. Then you have to double check what you have in the bag, because 9 times out if 10 it will be wrong or missing items. The staff need training, this is people's medications that they are dealing with, any mistake could be life threatening. The only reason I've given 2 stars us because sometimes they get things right.
September 2023 by Lorraine Corso
Usually I don't have any issues but today I did and found Rayan quite rude and unhelpful. A week andi I need Ed a certain tablet. They gave me a different make which I told them I prefer my original. They still have nor got them in and so asked for the make they offered me. Now they cannot do it as it is not on my prescription and to get my dr to change. But they were happy to give it to me last week. I said OK then and she just put the phone down on me . Rude
September 2023 by Yves Alexis Le Nevé
The staff there are the rudest, most unprofessional and incompetent people I've ever had the misfortune to deal with. Avoid at all costs ?
August 2023 by Ezekiel Bourne
My grandfather is 90 years old and obviously cannot do much mobility on his own to collect his medication and this Tesco isn?t his main pharmacy instead the high street one in Feltham is, but because 111 sent a referral there, trying to contact them to see if it?s available there before going there is madness. No one wishes to answer the phone and leave you in the lurch to take that journey there and then to be told they may not have it which has what?s happened before and I didn?t pay attention much to that, but now I?m really apprehensive.
May 2023 by Seven Thiruchelvam
Went to the pharmacy to collect my prescription as I had a message to collect my medication, on arrival the lady gave me only one set of tablets which was pre prescribed by the doctor and I requested for my repeat prescription which I had done already few days ago. After about 20 minutes she comes back and shouted at me saying how many texts have I received from the pharmacy and I said one and I got so nervous and anxious and I developed a dry mouth. I hope they look into this matter and serve the customers with some kindness and respect.
May 2023 by Angela Russell-wood
What a nightmare it is going to this pharmacy. Even if the message you you get there and they can find it. Some of the staff need to be replaced as they just very unhelpful and not interested.Now all small pharmacy?s are closing down were are you supposed to go.
December 2022 by Magdalena Tyranowska
Calling since they open 6.30 no one bother to pick up. It's 7.44. Other tescos pharmacy did pick up within 1 call.
December 2022 by mahnaz shahinzadeh
They no answer phone, just take the phone and hang up, the staff are not professional and they don?t have knowledge, I received a text message that prescriptions are ready but when I been there they said I have to wait half an hour to dispense them?
November 2022 by Dave Scott
Had message sent that prescription was ready, yet on arrival they had misplaced it, its not the first time ive had issues with tesco dukes green pharmacy, not being notified and sometimes poor service .
May 2022 by Ash Ashroff
The Pharmacy Manager, Pharmacist Mr. Prince Arora is one of the most dedicated person I have come across.Prince is a nice person and a true professional. After a major operation, he looked after me very well with providing me the ultimate post surgery care.Every Little Helps.
December 2021 by Tin Man
I love the hinz beans tins from here
November 2021 by John Singh
Very slow service. You wait 10 minutes to be served and then your asked to wait another 15 minutes to receive the medicine. 25 minutes far too long. It's quick to see the doctor.
November 2021 by Sukh Mann
Very slow service. Waiting 10 minutes to be servuceand then 15 minutes for the medicine. Was serviced by Jane.
