January 2024 by Carpe Diem
Post office without boxes to send your item..horrible
November 2023 by K. Zajac
Visited the post office for a guaranteed next day service to send a birthday gift for my nephew. Not being local and pressed for time, I was served by the lovely woman at the counter at the back with short hair that recommended a service that was suitable for my parcel. She did not try to over sell or over price or sell me something I did not want or need. I had no issues entrusting her suggestion as she was knowledgeable and efficient.
October 2023 by Jayeshkumar Raj
Bad service not at all good person look like faces upset and tired they don't take Apple Pay for gift card never ever heard so please don?t make excuses
September 2023 by Eain
Bring a tent and sleeping bag while you wait in line, you'll need it...
September 2023 by Angela Rodriguez G
Very kind and lovely people here ??
March 2023 by Domnick Dacunha
Tall gentleman with long hair has exceptional customer service
February 2023 by Anna
Service is great! I wasn?t sure if I should go here at first but now it?s the only place I feel comfortable to come in and send a parcel.
December 2022 by Jana Chidakashi
I just had the most incredible customer service experience ever from any post office.I Arrived at the post office at 5:28 pm and ask them if they would take a DPD parcel intakeThey told me that they were not DPD parcel Agenrs and I was stuck.None of the DPD shops would take these parcels. One by one, they refused all the way from Hampton to Feltham and beyondThe shops just didn?t want to know, and I went to DPD themselves. In Feltham to the actual depot and they refused me. The two my night managers had absolutely no empathy for me whatsoever. They threw this rule book in my face, and I just thought to myself, how can such a forwardthinking company have such badly Train staffThey tried to send me to SLOUGH depotI was on a race against time with a Car Hire that was costing me £9 perI was due to catch my coach this evening to Liverpool, which I was easily able to shift until the next dayMeanwhile at the post office 5 minutes away from DPD a Lady called Rajinder looked at me and said we are closing now, then she paused. And used her judgments? don?t worry I?ll help you?She then spent the next 25 minutes helping me label and Mark all of my boxes. I think she sensed that I?ve been really badly let down.They weighed every parcel with two or three of these people at one time, Rajinder, Reese and Rosie.It was like absolute factory system born something out of McDonald?s.I left at 5:55 pm. They had done overtime and gladly Through this post Pryor Parcelforce came to the rescue with a 48 hour deliveryprobably exactly the same price as DPD, and with Customer Service that you would expect from a private company, not a national service.I?m just sitting in the car, wondering what would?ve happened if she had not made that decision.I probably would not have made my coach in the morning and not been in Liverpool for my wife?s birthday.Thank you all very very much at this wonderful spring corner post office post officeIf you send a lot of parcels, you might consider this company if you live lesson 20 minutes driveYou have to be in a desperate situation. I was in to want to pull up immediately and write this review.
December 2022 by Oxygen Property Partners Oxygen Team
I just had the most incredible customer service experience ever from any post office.I Arrived at the post office at 5:28 pm and ask them if they would take a DPD parcel intakeThey told me that they were not DPD parcel Agenrs and I was stuck.None of the DPD shops would take these parcels. One by one, they refused all the way from Hampton to Feltham and beyondThe shops just didn?t want to know, and I went to DPD themselves. In Feltham to the actual depot and they refused me. The two my night managers had absolutely no empathy for me whatsoever. They threw this rule book in my face, and I just thought to myself, how can such a forwardthinking company have such badly Train staffThey tried to send me to SLOUGH depotI was on a race against time with a Car Hire that was costing me £9 perI was due to catch my coach this evening to Liverpool, which I was easily able to shift until the next dayMeanwhile at the post office 5 minutes away from DPD a Lady called Rajinder looked at me and said we are closing now, then she paused. And used her judgments? don?t worry I?ll help you?She then spent the next 25 minutes helping me label and Mark all of my boxes. I think she sensed that I?ve been really badly let down.They weighed every parcel with two or three of these people at one time, Rajinder, Reese and Rosie.It was like absolute factory system born something out of McDonald?s.I left at 5:55 pm. They had done overtime and gladly Through this post Pryor Parcelforce came to the rescue with a 48 hour deliveryprobably exactly the same price as DPD, and with Customer Service that you would expect from a private company, not a national service.I?m just sitting in the car, wondering what would?ve happened if she had not made that decision.I probably would not have made my coach in the morning and not been in Liverpool for my wife?s birthday.Thank you all very very much at this wonderful spring corner post office post officeIf you send a lot of parcels, you might consider this company if you live lesson 20 minutes driveYou have to be in a desperate situation. I was in to want to pull up immediately and write this review.
October 2022 by Eve China
Although the Post office is in the back side of the shop (1/3 of the total shop I'd say) they are very relaxed, reliable and friendly. Person at the counter gives you all your options, waits for you to take decisions, and serves each customer with same respect.Thank you for the service and for being there for us!
September 2022 by SB
The old lady with black long hair is horrible at customer service. She rushed me at the main till whilst topping up my oyster because of the long queue for the post office. She has no professionalism when it comes to her customers. Avoid her at all costs and get a better experience from someone else working here.
August 2022 by Jane Fredjohn
Good for picking up and posting parcels, drawing out cash (safely) and buying stamps.
July 2022 by Girish Hiremath
Good staff
May 2022 by Marco Abis
The awfullest service ever offered. The manager of the post office is a very rude and bad person.She gave me the instructions on how to send a parcel. The parcel was lost during transit, and the instructions she had given me were all wrong resulting this in losing the money of the insurance. £350.When I went at the shop, she confirmed she could not remember what instructions she provided me with but when I opened the claim, she informed her managers that she had given me instructions. Such a liar.If you can, DO NOT USE POST OFFICE. Or at least, avoid this center in Feltham.Very bad experience.
January 2022 by Maria Dacunha
The worst shop ever, do not expect any professionalism when you walk in. The young lady needs to have enough of product knowledge and should learn to acknowledge the customer, Please be presentable and stay focused on your customers, dont be distracted.
