November 2023 by Karol Tokarczyk
Unfortunately the bad reviews are describe well this place.Very rude and disrespectful stuff. I have booked slot in advance for 2 front tyres to change. Both tyres have a hole in so I?ve put a 2 spare wheels on front. Came for my appointment and said that both wheels are in the back as I?ve got spares on and asked if they after replacing tyres for new ones could put them back at front ? the answer was very short and rude ? NO!! When I dare to ask why not ? the answer was ? ?we don?t have time for this!!?They have brought my car into the garage anyway and I was waiting one hour in reception for 2 tyres replacement. In that time, I was in shock listing to the guy at front swearing at everything and throwing everything at his desk (including phone).Very very unprofessional stuff, very rude and unhelpful. I work nearby and already told everyone in my workplace to avoid this place. I am very surprise that after so many bad reviews the management still haven?t done anything about it.very disappointingService: Tires
October 2023 by K Luxford
Lewis and the team were amazing. They fixed my car quickly and professionally. This was my 1st visit to this location and will now make this my go-to place in the future.
September 2023 by ATIF SHAHZAD
Highly recommend to avoid this place to save your time and keep away from disrespectful,dishonest,and rude staff here.Initially purchased two tyres made payment online straightaway and booked in by halford website 12:30pm Saturday but got call Saturday morning they don?t have tyres,so I need to wait Monday.and Monday another call still not have the tyres so will be available Tuesday. Received call Tuesday that tyres available and agreed for 1:00 pm. I Given car 1 o clock and told me to wait one an half hour.I came back one an half hour after still was not ready.again they said wait more half an hour. Almost 2 hours to change 2 tyres.Never use again!!!!!!!!!! ?Service: Tires
September 2023 by Donna Morrissey
Kieron and team have been so honest and provided a great service with my AudiService: Electrical
September 2023 by Lcci IP
Dishonest and unreliable!! Avoid at all cost!!!. Took my car for a 1-2 hours job. After 2,5 hours they told me they need another 2 hours. They came up with all sort of excuses of staff illness, and other people are not allowed to touch this and do that to help out and finish the job on time.Reading the previous comments they are proven lies as the same issues happened multiple times in the past (and how many affected customers have not left their feedback).
August 2023 by Audrey Charles
Booked car in for new headlight bulbs to be fitted online which was quick and easy. Drove to Halfords Feltham took my car and had a look. Apparently there is a problem it?s going to cost an hour?s labour as they would have to take the bumper off and take out the lights to change the bulb. When told that I went to Sunbury Halfords and they didn?t do that and I also have changed the bulbs previously they went back to check and miraculously 5 minutes later the car was ready. Avoid this Halfords Centre.
August 2023 by Rich Carpenter
I'd give this place zero stars if I could. I booked a tyre fitting for 8.30 because, you know, I have a life and want to do stuff with my Saturday and they didn't even get to my car until 9.15. In total, I waited 1 hr 20 mins for them to fit 1 expensive tyre. It's not like they were busy either.
July 2023 by Frank James
Took my car for a diagnostic check.There were no problems with the car so I was not charged for the test.A pleasant surprise.
July 2023 by harsha dokuru
The service here is terrible at this branch avoid at all costs. I would rather pay more to take it to another service centre. I gave in my car for a major service and MOT and after a week of driving the car I got a warning message that my car needs oil top up. The manager, staff everyone here are rude and not helpful at all. Doesn?t bother to receive a negative feedbackService: General repairs & maintenance
July 2023 by Jim Burdis
Booked a time but they were unable to do my tyres at that time......took the car back two days later and they swapped all four tyres
May 2023 by satish kumar
WORST EXPERIENCE WITH HALFORD, FELTHAM, NEVER TRUST!!They are the worst guys I have ever seen. Not customer friendly, they are not trust worthy, they don't address the issues properly. I had booked for safety checks, which include 30 point checks, it was not done. Instead, he has charged for engine checks which is £49.99 on top of £29.99 which I never said to include both. The guy has not checked the lights (day light was not working), hoses (Leakage not identified) and other safety checks were not carried at all. When I questioned, the technician said it was not included since it was 10 point check (Even though I booked for a full safety checks which is £80 for both). I was totally frustrated. ADVICE NOT TO USE THIS SERVICE CENTER AT ALL.Service: General repairs & maintenance
May 2023 by Gary L
Turned up for a prearranged booking. Told " our wheel alignment machine is broken. Happened last night". Given that I was booked in, my arrival should have been no surprise and it would have been courteous to call and let me know before I bothered driving over. But then again, this is Halfords and the only reason I'm visiting is because another of their brands (National Tyres) couln't do their job properly either.Oh, and the state of their toilet is disgusting. Clearly never cleaned. No soap. Nothing to dry your hands on. Filthy.Service: Wheel alignment
April 2023 by Earl Brown
Very disappointed with the Feltham Branch, I?ve given them a few chances to improve since last year unfortunately each visit has got from bad to worst. In the last 12 months I?ve brought my wife?s car and as I?m a car dealer a number of my own cars. The main thing for me is ?CUSTOMER SERVICE? it seems things have declined since the last manager left so I won?t go on a rant secondly over charging, one of my vehicles needed some work done to it so I asked them for a quote on the work including parts and told it would little over £900 which I thought way to high and so I took it to my local garage and they charged me £360. There are more things that I could tell you about but it?s too long any way from visiting Feltham minimum 5 times a year after using them for about 10years now I decided to take my business elsewhere?.
April 2023 by Natasha Tuitt
Anthony and the team are brilliant. The best Halfords, best service, good value for your money. They'll get my money anytime.
April 2023 by joehillion
Waste of time. Arrived 10 minutes early for a simple safety check that had been booked in only to spend 50 minutes waiting around for no reason and watching the short fat bearded worker sweeping the floor for 40 mins. Ended up leaving without the check being done.
