January 2024 by O Ogunbanjo
They need to improve on their prescription collection, as most of the time, you are told to come back in couple of hours because they are not ready, despite one week approval by the GP. Maybe twice in four years, medication were ready for collection on arrival. Not everyone has got the time to hang around the centre. The new staff that attended to me today 27/12/23 wasn't very pleasant, when I expressed my displeasure when told to come back in two hours (11.30 - 13.30). I, will obviously, be changing my chemist in the new year. Can't cope with the stress of coming back most of the time.
December 2023 by Anthony Turrell
Disgusting service, waited a week for a prescription. Blamed delivery issues. When I got there they couldn't find the prescription. Expected to wait but after about 30 min walked out in disgust. Not the 1st time I have had a problem with this chemist. Time to find a new chemist.
October 2023 by Marcio Borlenghi Fasano
The customer service I experienced was disappointing, with staff behaving rudely, showing a lack of professionalism and behaving in an unpleasant manner.It is baffling how the pharmacy owner continues to employ individuals of such low caliber.Thankfully, online pharmacies provide an alternative solution.
September 2023 by ben thrower
What a shocking service as per usual from this pharmacy, can't even be bothered to answer the phones and cut you off
July 2023 by Zayba Shafi
If I could give 0 stars I would - such slow service, no communication, lack of awareness of other people?s time. It does not take an hour for a pharmacist to check medication, and if there is a delay which happens, the customer should be told to come back later at the very least instead of waiting around and being told they?re ?next? for a whole hour. Won?t be coming back that?s for sure.
June 2023 by Jay Meloy
Friendly helpful staff, the best pharmacy in Kent along with Stelling Road pharmacy
December 2022 by doja adeyemi
Really helpful staff. It's in the town centre so the waiting time is sometimes long.
October 2022 by annie smith
Friendly stuff but hard to get throw by phone but when I do very helpful
October 2022 by nicky
Never answer the phone - it then stays ?busy? for hours
August 2022 by I S M
Assistant behind the counter seemed to have made up her mind on my request. Had an attitude. Even the other assistant who was not there when l made the request just came and supported her colleagues with hearing what my request was.. Shocked at this kind of service16/8/2022 . Two years after posting last review. I have noticed a lot of improvements and the customer service is very good now. All the staff seem keen to help and am happy to recommend this Pharmacy now.
August 2022 by Shamz M
Assistant behind the counter seemed to have made up her mind on my request. Had an attitude. Even the other assistant who was not there when l made the request just came and supported her colleagues with hearing what my request was.. Shocked at this kind of service16/8/2022 . Two years after posting last review. I have noticed a lot of improvements and the customer service is very good now. All the staff seem keen to help and am happy to recommend this Pharmacy now.
August 2022 by silvija frajt
Every time they switch phone to be busy some as they don?t like answering phone so they just keep phone busy such a shame
April 2022 by Tony Pearson
Excellent service
April 2022 by Katie Chapman
Love this chemist the staff are very friendly, has give me great medical advice when needed and always have been very fast and efficient when dealing with my prescriptions will always go here to pick anything up I need one of my favourite chemists to go
December 2021 by Kiran Vidal
My experience here was very traumatic as I went to make a purchase and I was belittled and discredited by staff. The signed said face covering must be worn which I was wearing a face covering but apparently I was told I won't get served as I don't have a mask!!!!! Fix up your staffff!!!!! And I will never return there!!!!