May 2023 by Google user
I chose the place for accessibility and was told it had parking when choosing my vaccine area. Unfortunately parking anywhere near or neighbouring roads is horrible. I drove around for ages. Very stressful and definitely not ok for disabled drivers. The pharmacy however is clean and nice, staff also nice. But the no parking let it down.
February 2023 by Antonio
Put in a prescription and after 4 weeks got it.L,ike its too nuch hard work for them.On collection one member of staff was wearing her awfully worn home muppet slippers on the shop floor? Ever so unprofessional id like to see her sacked or something like this.What ever next will they be in PJs next time which im sure will only frighten customers away?
December 2022 by Shuhel Uddin
No answer the phone system is not working
November 2022 by HardCandi
My mum and I went to this particular Well Pharmacy on Ordance road on the 26/10/2022 for our Covid19 vaccinations.We were left extremely pleased with the service provided by Keval in particular. He was very professional, friendly, empathetic, agreeable and just generally made mum and I feel at ease.I can also say that I didn't even feel my vaccine and experienced hardly any sensation at all and I think this is because Keval showed knowledge of exactly how he wanted me to position my arm so that he could correctly and effectively administer the vaccination.Overall we have nothing to complain about and we were really pleased with the treatment we received.
October 2022 by Star Mike
Terrible customer service, unhelpful. The customer assistant refused to sell me any cold and flue syrup despite me having valid Cold and flu symptoms. The customer assistant did not seek any advice from the pharmacist despite NOT being qualified to make that decision. In all my years of working in the medical profession I have never seen anything like it.
July 2022 by Kyle Williams
Pharmacist is always late. Makes life really hard for me as a carer as I can only leave the house for so long and indeed the lovely ladies who work there as people take out their frustrations on them. Buck ya ideas up those who earn the most. !! 17/06/2022. Today was terrible. No pharmacist by 10am so I had to leave as the heat is terrible for my condition. Had my covid jab booked too. I should of been home by now. Disgusting service by the pharmacist. !!!
March 2022 by Halil kisa
Bad customer service not open on time because pharmacist decided to open at 9.30 instead of 9 because he felt like it was told.no customer service as all staffooks down on you thinking they are better thab you for some reason.like your a pharmacist not a astronaut get off that high horse. Also for once treat your customers like humans instead animals. The lady that works at the till is the worst no skills or manners nothing.
January 2022 by John Gregory
Had my Covid vaccination booster and although I was seen 15 mins late, I was out within 5 minutes from seeing the consultant
August 2021 by Ali G
EXEMPLARY!!Tried here after having issues with my previous pharmacy which was completely incompetent and I have to say there is a night and day difference.All the staff here are polite, professional and very helpful. The communication here is so good compared to other places, they are willing to listen to any issue or situation you may be in and really inform you correctly.The service is just simply exceptional in every way!To me it feels like they really do care about there customers and the local community and so I would like to say thank you to every single one of them for the terrific work they put in!Would give them 6 stars if I could. Even through hard times during the lockdown they have been exceptional and I'll never forget that.
August 2021 by Reza G
Went here to collect my medication and the attitude of the pharmacist was top notch and the process of dispensing was very rapid as it only took 10 minutes to dispense my medication. The pharmacist was very friendly and welcoming, I would be going here again in the future. 10/10
August 2021 by Alvin M
The worst chemist i have dealt with. They have given me so much headache and stress on every single occasion I have went to collect my medicine, especially the Asian women in her 20s, so rude everytime ive been in there.
August 2021 by The Curly Duck Pub
Long wait, rude staff, told me to take my baby "out in the sun" when she felt unsettled due to them taking long and not being responsive at all.
August 2021 by Russell Brydon
Nice helpful friendly staff. They even send a text message when your items are in
September 2020 by Ares Gabriel Brooks
The female pharmacist with the long black hair in this chemist is one of the most rudest people I have ever met. She has such an unfortunate manor I would never go back to that pharmacy if my life depended on it.
December 2017 by Nikki Allan
Excellent service. Keep up the good work guys
