January 2024 by christine barrow
Great customer service.
August 2023 by Lloyd Tew-cragg
They gave good information which helped us chose a bed, It was delivered and put up by nice delivery men they also took the old bed away. After my purchase would recommend to anyone looking for a bed.
July 2023 by Laura Shutes
Vic Smith and his wife were fantastic in advising which bed to buy and at a very reasonable price!Having originally ordered an Emma bed, the wait for delivery was so long I cancelled the order. Whereas Vic Smith Beds delivered in under a week, assembled the bed and even dissembled and moved the previous one into another room free of charge!The team were great from start to finish.I would highly recommend buying here and actually trying out the beds beforehand in the showroom, testing for comfort and receiving knowledgeable advise.Many thanks!
May 2023 by H K (Huly)
Excellent service and delivery, staff was very friendly and knowledgeable.Thanks to both of the ladies who were very kind and supportive to my mother.
April 2023 by antonia kourkouvelou
Today I passed by from the shop and I asked some information about bed and mattress and prices. After a quick conversation with a lady that I had in the store she didn't ask me if I need anything else and went quickly to the main door and she open the door and kicked me out with no professionalism. If I want to leave I know where is the door . She has knowledge of the products ,but she isn't friendly and POLITE AT ALL!
February 2023 by David Hicks
Really friendly and helpful.Excellent delivery time as well.
December 2022 by axie infinity
top service. even offered me a temp base whilst waiting for my order and got rid of old bed. highly recommended. thank you
November 2022 by Sue Blower
We didn?t have a clue what type of mattress and base we wanted but lady in shop (think her name was Joy) was very knowledgeable. Bed arrived super quick at a time that suited us. The guys that delivered the bed were very polite and we had our new bed assembled in no time.Glad to support a local business.Love our bed!Well done Vic Smith?s
November 2022 by Emma Passos
Fantastic advice and service! We had been to the usual big brand stores to look for a mattress but the information and knowledge we received at Vic?s was another level and made it very easy to find the right mattress quickly and we even got same day delivery! Highly recommend!
November 2022 by Mike Theodorou
I've been using Vic Smith Beds for so many years that they are now supplying beds for my grandchildren. The service instore throughout delivery is superb. I will always recommend Vic Smith Beds.
November 2022 by Kevin A
Excellent mattresses and beds. Bought 3 of them so far and never disappointed. Highly recommend the Resteezee range. Sleep like a log.
November 2022 by Lindsey O'Harrow
Great bed for a loft room, no one else made one to fit the space - super happy. Thank you
October 2021 by Jol Tee
Sold us a king size years ago. It was an expensive bed. Took over month to deliver despite numerous phone calls. Eventually got a double. 4 foot 6 inches by 6 foot 3. UK double.Problem never rectified.Ripped us off.They must have known when they sent it but hoped I never notice as Id waited so long for the bed.Might pay them a visit at some point to get what I'm owed once and for all.They have to realise that when someone spends nearly a grand, they're not going to easily forget.
October 2021 by Mag Ic
Baught a mattress from here and started sagging after only a couple of weeks. Sent us a replacement and this one is even worse, don't think it made it to the second week. And the one they took from us they neatly packaged it and made it look like new to sell to someone else I presume. Definitely not worth the price
October 2020 by Darren Price
Poor customer servicePurchased a really expensive mattress with a 10 year guarantee but then it started to sag and stitching came loose, when we called him up he just laughed saying "good luck on that.... they have just changed ownership" then said leave it with me and i'll get back to you.... which he did not and that was 6 months ago. Worth buying from somewhere better than this place
