October 2023 by Melek Gonen
Bought a new contract for iPhone 15 pro max last week Saturday and was told if I choose Black it would be delivered 4-5 days later. No message arrived from DPD so asked the Store manager who told me he cannot see any delivery date and there must be a delay from Factory. He said we just need to wait till God knows when. I cannot cancel agreement no change color. Absolutely terrible customer service and advice.
October 2023 by Bella Akhtar
Cameron, our customer service representative was the kindest and most patient person I've ever come across, he went above and beyond his job description helping as I'm not very good with technology. Thank you so much ?
October 2023 by Loch
These guys are retarded and don?t know what they are doing. Just close down the store or replace the entire staff. Give them basic IT training on how to complete orders
August 2023 by Geoffrey Wright
Disappointed with the service at this store from their staff. Staff members require basic customer service training. Received information that wasn't correct and when I confronted certain staff members, I got back more attitude. I will not be entering this store for anything in the future and I would advise one to stay clear.
December 2022 by Tim Wilford
Absolutely shocking that they put down the phone on you and cant tell you when the device they ordered for you will arrive.. three happy to take my money for a device they cant deliver
November 2022 by Tony London
went today to store spoke to Nadine there.she was so helpful understanding and full of patience and had a very happy outgoing peronality . The store is very lucky to have her working for them.A wonderful empolyee to have meet.
August 2022 by gin thurogood
Poor service especially if you are not friends of the member of staff:) some two men came to the shop after me, clearly I could see they are friends with one of the shop assistants, they have been served before me after 40 min of waiting when I was finally called. Left frustrated and disappointed- not fair and not right!
July 2022 by Lilian Nzuruba
RizO my God , This young man is so helpful. very competent a d dedicated in his workExcellent customer service ?I am so happyThank you for your help today. I do really appreciate your kindnessIt's very mu
July 2022 by Avril Nash
Amazing service from manager Shaek & Riz , all the staff are very friendly & helpful they help me transfer data from old phone to new phone.Thanks i am really happy
July 2022 by Albert Tshibambe
Amazing service in store by management they help me transfer everything from old phone to new phone I am really happy with 3 network & service ? ?
July 2022 by John Kwadwo Owusu-Sarpong
Advisor & manager was very helpful in store they hell me choose right package also help me transfer data from old phone to new phone
July 2022 by Stephen Craig
Excellent service In store I?m really happy with the service.Thanks
July 2022 by Tfrank Frank
Amazing service in store very friendly team.Thank you
June 2022 by Armir Mazrreku
Manager Riz very helpful all the staff are friendly & helpful thanks they also help port my number over from pay & go to contract
May 2022 by Tony Paule
went today to store spoke to Nadine there.she was so helpful understanding and full of patience and had a very happy outgoing peronality . The store is very lucky to have her working for them.A wonderful empolyee to have meet.
