March 2024 by Clare Livermore
Rooms need a makeover, dirty , chipped painted walls, broken decor, dirty chair, broken dirty blinds, broken windows that don't shut properly have peeling paint and mould build up. Bathroom toilet broken, broken toilet seat, no plug in sink, walls badly half painted and grimy, tiled floor chipped and broken, shower mould and grot everywhere. No place to hang a towel. Shower had half used soap and body wash and lots of mould build up. Obviously not cleaned properly.On the plus side bedding clean, no mattress protector but mattress cleanish. Pillows very thin and only 1. Overpriced accommodation. Noisy loud beat music from pub. DON'T STAY Here!!!!!
February 2024 by Rebecca Ingles
It ruined Valentine?s Day. No clear signs available when finding the guesthouse. We had to go up stairs and wait outside as the barman was not there and sorting the bar out.In the end we got our room number 29. Did not like to talk to the guy found him quite rude and creepy. Going too the room,had to go up more stairs even to our own private bathroom. In our room, we found cabinets broken, stains on the bed, broken window, we were confused on where get clean water so we can get a drink,( had to get it from the small sink in the bath room) only boiling hot or cold water, couldn?t wash as we did not want to burn ourselves. Boiler in bathroom and lights hot and heating on constantly causing it to be really hot. I have epilepsy and heat can cause a seizure. Luckily never occurred but I would?ve never got my money back even due to mental issues and their problems. Only one pillow each, in fact my fiancé got a bad back from the bed and was an uncomfortable night sleep. I would also describe it as a health hazard ?? and discriminative as disabled people would not be able to get to the rooms due to a lot of stairs. I also believe to be more staff to look after the hotel.Safety: I would also describe it a health hazard ?? and discriminative as disabled people would not be able to get due to a lot of stairs.
February 2024 by Ashes Hood
Very clean roomsCompetitive pricingHighly
February 2024 by Ben Conyon
Visited on a Tuesday for the weekly quiz night. Had a good laugh. Bar staff great. Useful for the bus terminal services..Toilets seriously let this place down for the ladies.
December 2023 by Mark Nicholls
The rooms are pretty basic but ok. The service was outstanding, Vee was an absolute legend.
December 2023 by Jethro Holman
Lady was friendly. Room very basic. I knew this though before given price. Somewhere to get our head down and get up to get out.
December 2023 by Luke Brown
Rooms are okay. Owner was very accommodating.Rooms: Old but functional.
December 2023 by Paul Bolton
Really poor quality hotel, our room was in such a sorry state. The window was broken, bathroom was not in good condition looked disgusting, shower was broken, no hot water from sink and toilet seat broken plus the ventilation was knackered too. Thank god was only 1 night. The owner's should be ashamed of themselves leaving it in this condition! #don't stay here!
November 2023 by Wun Chan
You get what you pay for here, luckily I paid almost half the price for two nights I stayed here. Yes it?s basic, but my issues would be the night buses finish up outside, the walls are very thin to the point that I could hear the guy in the next room snoring. I signed a contract saying I wouldn?t smoke in the room (I don?t smoke) or I would get fined £150, the issue here is that the room smelt very strongly of stale smoke. If you?re going to pay the full price stay in a travelodge or premier inn.
November 2023 by Kiri Pushpa
Very bad service no proper lighting for stairs bugs in the washroom.no organisation for rooms.
October 2023 by Penny Brindle
Too many fruit flies around.Lovely decorRooms: Simple but effective.Comfortable bed, nicely decorated but the bathroom was a bit disappointing.
September 2023 by pidster1983
We arrived late on a Friday evening with not many expectations and were pleasently surprised. Staff very friendly and rooms were NEWLY DECORATED and pretty much spotless. A recent renovation has obviously shown this place some love it needed. I cannot fault this Hotel for the price attall. Recomend this Guesthouse to anyone needing a place stay in the local area.
September 2023 by Dave Miller
Well what can I say, the worst place I?ve stayed. Made the mistake of booking this as the location was perfect. Really wished I?d booked a premier or travelodge and paid out for taxis. Fortunately it was just the wife and myself on this trip so we made the best of it. Only read the reviews the day before checking in and thought to myself surely these are just one offs, well couldn?t believe every bad review was spot on. We even went and bought our own toilet rolls as couldn?t find anyone when we needed them. Practically everything was broken in the room from all the hooks to the toilet seat. Also I?ve never seen so much sealant used in one place, definitely an experience we?ll never forget. Only one towel in the room and asked for another one, which fortunately they could accommodate, although we?re told it?s the last one so sorry if anyone else staying needed a towel. Still you live and learn, and would strongly recommend not staying here.
August 2023 by 8803surri
Aweful administration team. You cannot pay on arrival. I had to prove I actually paid on checkout because the admin team were not told I had paid over £100 for my room on checkout!!!
August 2023 by Kirk Kirkpatrick
Dreadful place. Six quid (!!) for a pint of bloody awful keg Shipyard. I don't think so. Never again !!!
