October 2023 by Joanna Chin
Ayfer and her team are so welcoming and smiley it?s a pleasure to shop there! I will be a regular from now on. Products are always delish!
August 2023 by Liz Ai
Very negative experience at this Body Shop. Rude and unprofessional staff who refused me a student discount as a postgraduate student with an N.U.S card who has been using the same Body Shop products for several years. They claimed they couldn?t accept the card and overall had a very unpleasant experience. Employees need to learn how to deal with people properly and treat customers well. Won?t be returning to this store.
June 2023 by Sabrina Zabier
Poor customer service in this store. Members of staff clearly have no respect for customers, continue to talk to you while you are on the phone, will not be shopping here again.
June 2023 by Sabrina
Poor customer service in this store. Members of staff clearly have no respect for customers, continue to talk to you while you are on the phone, will not be shopping here again.
May 2023 by Andrea Aresti
Lovely service and experience by the lovely Afer (not sure if I spelt that right sorry! That?s what my receipt says). She convinced me to spend a lot more than intended to but so glad she did, really excited about my new make up and love that she showed me exactly what would be best for me and how use them all, 10/10. Will be back and hope you?re there ?
January 2022 by Elham A
I been to Enfield Town to buy body wash and lotion for myself , Monica helped lots , she was very helpful and friendly, thank you so much for your brilliant costumer service ,you are a star ?
October 2021 by Elham Aghaei
I been to Enfield Town to buy body wash and lotion for myself , Monica helped lots , she was very helpful and friendly, thank you so much for your brilliant costumer service ,you are a star ?
September 2021 by Sky X
This shop is just perfect for you when you looking for high quality products. I just love the body creams or butter from this shop. They have amazing gifts as well .The customer service was brilliant from shop floor staff to check out . Very lovely people works there. For long time I did not see that good customer service.I would recommend your shop to all my friends.
September 2021 by trisha M
Having visited The Body Shop Enfield Town today, I had to give some positive feedback on the excellent customer service I received. Monica & another girl (sorry didn't get her name) who were working there gave perfect customer service!! Attentive, polite & friendly. It was so refreshing compared to some of the dire service I've experienced in other high street stores. It made my shopping experience all the more better.
August 2021 by Feeroza K
I went to the enfield branch with my daughter today and one of the staff members who I believe is the manager was quite rude. She walked to my 14 year old daughter and addressed her in a very aggressive way. She assumed that she hadn?t used the spatula to try the tester product when she had and told her off! ?Use the spatula, don?t use your fingers? she told her. She sounded very edgy and unprofessional. My daughter was very upset and we walked out of the shop because she was about to cry. Extremely disappointed as this is our local branch and my daughter absolutely loves body shop products. Walked into boots next door and what a difference! Absolutely lovely staff and very helpful and smiling. Train your staff to provide better customer service Bodyshop.
August 2021 by Filia Yfantidou
Amazing costumer service!!!!!!I'm speechless with their customer service!!!!100%RECOMMENDED!!!Very good quality products!!!!I'm so happy with everything!!!Definitely I will go back for buying more products!
August 2021 by Emiliya Georgieva
Excellent service!Great products!My consultant AIDA was fantastic today.One happy customer...
August 2021 by Bradley Perkins
Staff are lovely and are always happy to help, talkative. Great products.
January 2021 by Domina Mia Wallace
Favourite place. The eyebrow kit changed my life. But it's discontinued, which brakes my hearts and eyebrows. Please don't stop it. Love all the products. Staff is very helpful always as well. The refreshing ice cube is also great!
February 2019 by elaine wildman
Good products nice staff