January 2024 by Rochelle Burns
In the Enfield Tapi store, I was greeted and served by Safeta. She was very knowledgeable and informative about the different flooring and helped me pick the perfect one. I had a wonderful experience and would definitely shop here again.
December 2023 by Ingerta Dafku
Safeta at Tapi Carpets, Pearsons was wonderful. She helped us choose our dream flooring for our new home, was really friendly, knowledgeable and offered great advise. Would definitely recommend and come back again!!
December 2023 by egzon trstena
Had a really great experience at Tapi Carpets with Safeta. She was friendly, knowledgeable and helped us every step of the way with our flooring needs. Would recommend without a doubt, and will be coming again!
December 2023 by Eddy
We placed an order recently and were served by Safeta. She made the experience stress free and enjoyable. Her knowledge and expertise were invaluable to me and my partner as we didn?t have a clue about flooring. If I?m ever in need of flooring again, I will be sure to return.
October 2022 by Ashley Lai
We placed a carpet order remotely for a massive bedroom and it was handled by Chris.Chris is very friendly and professional while handling our orders during the weekend. He talked to us about the colour options, delivery etc and I feel relaxed and joyful during the buying process. Thanks, Chris!
October 2022 by Louis Newman
Chris Karolis made the experience for a new time buyer brilliant. He talked us through all the options, showed us samples of carpets, underlays and fittings - I can?t recommend them enough. I really felt valued and supported throughout the purchase, as well as the aftercare. Thank you Chris!
October 2022 by Serge N
Outstanding service by Chris!. Knowledgable, polite and friendly. It only took 2 hours from selecting the carpet at the store to having everything measured up at home.Very impressive indeed!
October 2022 by Shelley (Wanjing) Zhao
We would give zero star if there?s the option!!!Do NOT use their fitting service especially if you have kids!!!! Simply for health and safety issue !!!Tapi carpet promised us they will be responsible for the quality of the fitting on the first phone call, but no, when the nail poked through the carpet on every single one of the step on staircase - literally 3-4 nails came through on each of the step !!! The initial customer service on the phone told me (a lady almost shouted at me) that only the same fitting company can fix for us, because we paid them! Phone being recorded.And a gentleman called me back later offering a solution, basically what I did - which is hammering it down? no Tapi, you lost our trust.Photo attached- nails through the carpet cut my toe!
