January 2024 by Theodora Michaelides
tried calling 5 times no answer
December 2023 by Ayse Hanim
I waited 30min standup and one good lady staff was donemy issue but O2 online serbices very very bad.
November 2023 by Seun Ajanaku
Excellent staff, she helped resolve the screen issue I had on my fold 3. She was well mannered and very professional
October 2023 by Coach Edlira
Do not use if you are elderly, disabled or vulnerable. They will rip you off with extra charges. I opened an e sim only contract for my elderly father and specifically asked O2 to put a 0 spent cap on it. Not only have they charged him 5 pound daily but they refuse to take it off. They are literally stealing his money and he cant even cancel the contract. I tried to ask for a call back from a manager which the operator refused to do. The shop was useless when asked for help as so is O2 customer service. Absolutely stay away!!!!
July 2023 by Gulit Gulit
Was at the shop few days ago and i'm very satisfied with the service.Stephanie was very kind and helpful, she explained and helped me for all i needed , also her colleague was very nice and helpful.They gave me a very good offer and i much appreciated.Stephanie thank you for your kindness and help ,i would give you more starts if i could ?
July 2023 by Si Nom
Recently 02 has had a fault with their lines and the Internet was down for over 2 weeks, my mum went in to the enfield store to find out when it was going to be fixed, the assistant instead of checking when the fault was going to be fixed tried to sign her up for virgin media and was half way through doing it before I arrived, he lied about everything just to try and get the sale when confronted was extremely rude, avoid at all costs
July 2023 by heath maryson
Great service, great staff who have excellent knowledge of the products and services on offer, and the O2 network is great
July 2023 by Ahsan Shehzad
I hate 02 they are take every month £5 to £8 extra
July 2023 by Natália
Thank yo Sabir!!!Great advice & knowledge ;-))
June 2023 by Mala Naidoo
It started well but after 5 days my number still hasn't been migrated over to o2. Customer services at o2 are useless and the Enfield o2 shop does not answer their phone at all. Had to give 1 star otherwise could not post my review.
June 2023 by Sam Patel
The Manager is so helpful.Good customer service ??
May 2023 by Julie Burnett
The staff was so kind and understanding . Their really try to sort my problem out
May 2023 by Ana Theodorou
Wow - staff unbelievably rude and unhelpful. Awful experience. No longer with O2 and with a new provider because of it.
May 2023 by Ms. Elz
Lovely staff. Only went in to enquire and they were lovely, smiley but yet professional.
April 2023 by jenny noon
Serkan could not have been more patient whilst my sister and I chose a new phone. We were intending to research the best phone and retire to have a think, but had no problem committing ourselves to a purchase after being dealt with such clarity and expert product knowledge. Serkan ensured we didn't leave the shop until we had understood and tested every function of the phone. We left totally confident in the new phone and happy in the knowledge that we could have a full refund in 14 days if we were not completely happy. Great. Thank you Serkan. I vote you employee of the 'middle aged' for the year!
