December 2023 by Linda Ivanova
I don't interact often with staff, except when paying))) staff not rude, but maybe slightly uneducated about what they are selling. Yeah, stock is very low now in comparison with past years,and sometimes you can have only large quantity packs that costs a lot. Anyway it's not that bad as others reviewing)))
November 2023 by Agata Dushajj
It once was a very nice place to shope in, but right now isn't.There is a poor stock up ,something is always missing, and when you ask about it ,the menager who was a very miserable lady ,said can you see that We don't have it. Wher is the nice helpful staff, once you had in there .I don't know why you keep moving them ourand , honestly it is very miserable ,in this branch right now ,and staff isn't even smiling ,and when ask for help it is very difficult to get nice responses. Please bring the staff that wants to work with people ,or provide your current staff with some costumer service training Thank you
October 2023 by Nick Tyghter
The Staff in there are absolutely rude specially the Manager. Why do you put people in there that don't want to help you... absolutely disgusting. The women with curly dark hair is so rude... I came in with a gift card and she looked and me as if it was stolen... I will push this because I was looked at differently. She really made a big issue about the gift card and wasn't going to take it... please avoid shopping here... new staff have started which is a man with long hair.. absolutely helpful
September 2023 by Miroslav Zahariev
Non of the shop in Edmonton or Enfield have the products i needed-overwhelming experience with a waste of my money for product which are good for absolutely nothing?Staff was very friendly and competent, but the store merchants were an absolute disappointment and dissatisfaction for me.
July 2023 by Tamara R.K
I really love this branch, the staff have always been welcoming, knowledgeable and friendly. I often go to this store instead of ordering online as it?s so easy and always well stocked. Today (Sunday) I was served by a super friendly lady who had me leaving the shop with a smile, Thanks!
June 2023 by Samira Miah
Slow, rude and ignorant staff. They take forever to serve and waste a lot of time conversing with one another (very frustrating when it?s busy) They all need training in customer care
April 2023 by Catherine
Ordered online yesterday, picked up today in Enfield. Excellent service and Patricia particularly helpful. Will use click and collect again!
September 2022 by S Khan
There is a ghetto sounding and looking woman who works here with attitude as if she?s in Harrods. She needs to humble herself. I went once before closing and she was dismissive, rude and just wild-like. She prob thought I was looking at her in some kind of way, no mate. Carry on pls.
July 2022 by Jasmine Lee
Rude and unhelpful staff.Bad experience!
March 2022 by Denise Bodell
Always shop there for my vit d spray all I could see where large bottles was shown where the smaller sizes where by a very helpfully asst I was told I could get another bottle half price which I did all staff there friendly with great feed back on the product they sell
January 2022 by Cunning Mouse
Tyra is exceptionally knowledgeable.
August 2021 by Christine Gulen
I visited this store on 29 May 2021, early afternoon and was served by Jaden. He was very helpful & knew the content of stock well. He has excellent customer service skills and was able to assist and advise several customers simultaneously without anyone feeling diverted from. A real accomplishment! It was a Bank Holiday weekend and additional staff were either at lunch or on holiday (which is to be expected), because when I looked for floor staff, no one was present at that time. However, Jaden was able to answer my queries with ease, which gave me confidence in my final choice of purchases. I would recommend this store as a friendly, local, easy to get to, sufficient stock choice & variety, with knowledgeable staff. I look forward to shopping there again in the future.
August 2021 by MP
Have only dealt online but the service was excellent as was the delivery service.
August 2021 by Bradley Perkins
Friendly staff, good selection of items.
August 2021 by Mina Sadr
Very polite and friendly stuff