March 2024 by Liv H
Edit 16/03: my engine light came back on the next day and contrary to the response left below the review, I received no email follow up Review left on 15/03:Feels like a smoother ride and parts were sourced and fitted within the working day.HOWEVER i?m slightly doubtful about the nature of the work undertaken here though.I initially booked in for a Free Exhaust & Catalytic Converter Check.I?d been told by a mechanic elsewhere that there was a problem with my exhaust (and my engine light had come on), so I expected to get a proper understanding of this. Wrong.I was instead told that there were no problems and everything was fine. When I pushed and said I?d been told otherwise, mentioning that my engine light was on, I was told this would need to be diagnosed properly. And it was £50 for a diagnostic fee? Given that I came in for an Exhaust Check, I?m confused as to how/why this wasn?t picked up in the free test which leaves me to question the nature of the works carried out?I was also told incorrect information about the nature of the Premium Motoring Club. Luckily, I did my research and did not buy as I would?ve been annoyed if I had bought it and then still had to pay for the diagnostic test (I was told this was free with the Premium Motoring Club).As I said, it feels like a smoother ride and I?ve been charged enough to hope the work has been done to the best standard and is appropriate for the issue flagged up, but time will tell.
March 2024 by Heather Tomlin
Always very friendly and helpful
February 2024 by Ella Gilder
Always had a great experience and staff very helpful and honest
February 2024 by Emin Degirmen
Awful customer service.I am actually premium motoring club member but sadly I will not renew it.I booked my vehicle for a service and MOT,I was told it would take 3 to 4 hours.I left the car 8 am took it back 16.00 pm.I never been informed about the delay at allStaff at the desk are very argumentative and makes you feel guilty to take your vehicle to Halfords as a customerI will not renew my membership when expired and never go there again
February 2024 by Sean Thompson
Excellent service, very happy with work that was done and will be returning.Thank youJ Thompson
February 2024 by marjorie mootoo
I'm very happy to have my vehicle serviced and MOTd here. They are honest and provide great customer services. We recently replaced the back brake discs and pads and I'm really happy that I've got 'free brakes 4 life' that's a free brake pads replacement service for life. I don't think anyone else offers this service.
January 2024 by Gary Stone
Store manager was very good, polite and very professional.Would have been a higher star rating but as I had pre booked a time slot it was over half an hour longer waiting time.
December 2023 by bastien v
Rarely found staff so utterly useless
November 2023 by Adil Certel
Great service
November 2023 by Sorin H
Good service
September 2023 by GO Dazy
They don't know what they are doing...they can't even understand what problem the car has when is an obvious noise coming from the wheels....what type of garage is this ...rubbish...unexperienced people ...rude desk staff ....I mean rude ...even if you talk with respect with them...if they don't like your face they will treat you with rude face....nice ..mature ...proper respect...I though Halfords...big name should be OK, but noooooooooooooooo,You take your car in for wheels alignments and tyres change and when you take it back .....mate.....squeaks from every corners, wheels problems and so on ....you take the car back and they don't even know what is the problem....come tomorrow we can't today ....tomorrow comes ...come next day ....and so on ...waste of time and money....is a joke...be careful they will say the car MIGHT HAVE THIS ISSUES....and give you an expensive price after they fix some things on it ....and actually might be a nut lose ,wich looks like them left it lose ....same with my wheels and they can't figure out the noise...the desk stuff needs proper customer service training...not a mechanic to do that job....training is missing...
September 2023 by Tanyel Ali
5*. Was told 45minutes for MOT, came out at 45minutes on the dot. Service with a smile and efficiency. Would recommend.Service: Auto maintenance
September 2023 by Mohsen Abrahem
To change 1 tyre values,I must book appointment and leave my car for whole day with halford and end up with at least £100 bill. Day light rubbery.
August 2023 by John Sollis
I had 4 tyres replaced yesterday (10/08/23) and the service was excellent. The staff were very knowledgeable and helpful and the whole visit lasted less than 1 hour.Will definitively visit again!Service: Tires
July 2023 by Brian Adamson
Had 4 new tyres fitted and included tracking. Prices were good , but had to return as the vehicle was pulling left and steering wheel not centered .
