August 2025 by Ali Hamoda
I always enjoy my visits to Costa Coffee. The atmosphere is warm and welcoming, with a clean and comfortable seating area that?s great for relaxing or working. The staff are consistently friendly, polite, and quick with service?even during busy times.
July 2025 by Bogdan Dudescu
They don't know how to make coffee. I asked for a cortado and I got latte in a small cup...
June 2025 by andressa dos passos
Im Delivery person , and today I ask the manager LILEL , if can I used the toilet , Jin was very rude on the time and says only customer, the lady was cleaning the toilet area comes indo the conversation and was rude and acressive . Just to inform . By the low any delivery driver are alowd to used the toilet in any restaurant. Also the company has to be trainer ur managers how to trait the peoples who go to the coffee shop. And k really hope someone high in this company give me any position about this . Thanks
May 2025 by Moh Abu Farha
Erika is a Star and add on for this coffeeshop as a Barista special order she have done for me Freddo Espresso Especially for me while it?s not on the Menu the way i prefer it
Definitely i?ll be coming back professional Barista
May 2025 by Dhaval Mesariya
Yesterday i was there in afternoon to by a coffee and i was very happy with customer service and also the staff who served me name her is Mony. She is very helpful and she was trying to sell me everything. I was asking about Halal food and she explained me with food details. Very cooperative staff so that?s why i am very happy with the service.
Thank you
May 2025 by Valentin Kamenov
Very nice atmosphere and staff
March 2025 by Stuart H
Rude staff , i cant understand, customer service, is terrible , I waited 5 minutes, my order was taken , then I was told it was cash only . It was only me and 1 other person in the place . Won't be going back there
October 2024 by Inci Zencirkiran
I?m so happy to have a wonderful Costa near me with welcoming staff especially halil and Maria , she is very helpful and is always so sweet every time I go. She also remembers my order everytime!
September 2024 by EAS O
Turned up to pick up my Too Good to Go Bag that I had ordered the day before, and they were closed. Although,
the pick up up time on the app was btn 4pm and 6pm; I got there at 4.25 pm.
They refused to open the door to speak to me and gestured through the window to go Costa in Tesco, about a mile away. Of course, I get to Tesco, and they tell me they cannot help, as I expected, you have to get your food from the store you h?ave ordered from on the app. They also said that because this branch is a franchise, it is run differently and that they have received a lot of complaints about them.
I have been turned away several times, when I have come to pick up my order, and have been told they never advertised any food for that day.
Customer Service used to be great there, a few years ago, but in the last year, there seems to be one particular manager who always creates a problem.
I will be taking my business elsewhere from now on.
September 2024 by Ms N J
Have ordered three times via Uber Eats and every time the order was not fulfilled aa requested. So today rather than another fail I ordered an Uber there and back to collect it myself. The assistant moved at a snails pace faffing about. I asked if I could just pay for my items because she was appalling lacking effort. Then tried to reprimand me about all customers being important. If you were capable of following simple requests when customers order online then I would not have needed to be there at all and we both would be much happier! 0/4 do better!
July 2024 by denisa Boraj
Great staff.extremely friendly and the only guy in the staff,Ali,very talented and very polite with customers.im enjoying every day the coffee to this Costa Coffee shop and I don?t compare it with anyone?s coffee shop.Thanks.
July 2024 by beyza koyunlu
the guys at the till very rude. asked for iced americano with SKIMMED MILK;)
the milk was finished on the worktop. i wanted to be kind saying you can put red too so he doesnt have to go open a new one a quick job. he replied so rude saying you asked for skimmed this is skinny. very agressive. i would stop there and tell him all this i was too tired for an argument. i just left it off. then i walked off got my coffee . he laughed it off loudly with his work friend saying she dowsnt know skinny milk;)). he really pushed me like he wanted a argument in his life :)attitude is the key to being an human adult. he was on his lucky day. dont be too aggresive. ill go there again and wiuld not tolerate rudeness again . thanks to tast costa coffee
July 2024 by Antonella Loriano
Very clean store, brilliant staff
July 2024 by Ela
Such lovely workers!! They are always so nice and make the drinks perfect! ?
May 2024 by Dawn
Poor customer services
