November 2023 by Emma Milliams
Super staff, lots of choice, good value.
November 2023 by Paul Hancock
Absolutely brilliant service and buying experience from Bensons for Beds in Enfield. We had the great pleasure of being assisted by Dilara in October '23. She was incredibly knowledgeable about all the products, and helped guide us through all the different considerations when buying a bed, mattress, headboard and accessories. She was never pushy, nor did she try and upsell to more expensive models. Raymond and John the delivery guys were brilliant too - punctual, courteous, friendly. Overall, a great buying experience, would highly recommend.
November 2023 by Zena Bates
Always have what I need at a reasonable price.. they are always so welcoming too.. thank you.
September 2023 by Navindra Thanabalan
For some reason my initial review has been lost. In short a super king mattress I brought was cancelled twice on short notice causing inconvenience with meetings and getting the existing one removed. Then when it was delivered one of the delivery staff was sarcastic bordering on rude and they left marks on my wall and stairs. Finally to add insult to injury after unwrapping the mattress cover there was a bulge on one side of the mattress. None of my emails have been answered so far. For balance I had a decent experience in store (though post sale they aren't interested) and one decent call with a customer services rep early on (though nothing has progressed).
September 2023 by Kiltom Haj
Excellent service! Jakob was very helpful and patient whilst I made my choice
August 2023 by Barry Reid
Great experience getting a new bed base + mattress. Top customer service from start to finish
August 2023 by Happy Person
Received good service from Bensons for Beds in store at Enfield. The guys in store were patient and provided good customer service and answered questions.
July 2023 by Anne Holder
Friendly staff who did not rush us into buying. Also gave useful information on a variety of bed bases and mattresses. Sale item was delivered within a week and a made to order mattress was delivered within 3 weeks as advised at the time of purchase. For both deliveries I was advised in advance of the delivery time and the items arrived within that time slot. Friendly delivery men. Would highly recommend Bensons for Beds Enfield.
July 2023 by Jeremy Shotts
The salesperson - Dilara - gave precisely the level of service required. While we did not feel in any way pressured or persuaded, she was on-hand when needed to show us the types of mattresses we wanted to see, to provide balanced and expert information, and make polite suggestions. She allowed us the space to make our own investigations and trials and to progress in a relaxed manner to an informed decision. We cannot commend her more highly. It also helps that there is an excellent selection of high quality mattresses of all types - including newer technologies - to try out and choose from in a leisurely manner.
July 2023 by Brian M
First class service, the staff went out of their way to meet my needs, coming up with ideas to help. Highly recommended !
May 2023 by Chloe Crystall
Extremely helpful in store and delivery team came when we requested (date wise) and for timing they kept us updated. Can?t fault, thank you very much.
April 2023 by Lavern thwaites
My experience was plane and simple, I would definitely shop at bensons for beds anytime.
March 2023 by Nicholas Harnett
A quality bed poorly packaged. I spent nearly £3000 on a bed, headboard and mattress and it arrived with cardboard corners in a thick plastic bag. It was delivered in rainy, windy conditions with a lot of dirt on the packaging. Not overly impressive.
March 2023 by Jessy D.C.C.
Finance options are the best. Products excellent quality. Awful postponing delivery date by manufacturer as we receive our product 3 months after purchase. We claimed compensation already. One bar came bent from manufacturer which couldn't let us to place the screw safely in place for that part.
March 2023 by Google user
Finance options are the best. Products excellent quality. Awful postponing delivery date by manufacturer as we receive our product 3 months after purchase. We claimed compensation already. One bar came bent from manufacturer which couldn't let us to place the screw safely in place for that part.
