November 2023 by Major Kuka
Needed some new fitting for existing kitchen tall tap, guy there was very friendly and helpful with finding the correct items.
October 2023 by Adam
Every time I come here there is some sort of problem. Either they don't have my collection order even after receiving the text or they pack the wrong item into the order or there's a problem with their system and you have to wait 5 minutes for nothing.
July 2023 by Greg C
The staff in here are extremely rude I'd go elsewhere if I could drive really bad customer service
April 2023 by Ben Tucker
Very happy with service, staff very helpful
April 2023 by Danny Smith (MultiTap)
Great service as always, items ready on collection and no hold ups. Thanks again to a great team at New Eltham.
April 2023 by Jaya Jha
They do not deserve a start very very poor customer service as soon as the guy heard that we want to return something he changed, how do they expect us test something without using it. Totally disappointed ??
March 2023 by Agim Buzani
I have been there 2 times in the past week they don't have majority of the stuff that I need, plumbing fittings, they also give me a voucher for £10 when I when the other day to used it's not valid, really poor service
March 2023 by Paul 77
Never enough people servingTotal waste of timeNever again
March 2023 by buzani A
I have been there 2 times in the past week they don't have majority of the stuff that I need, plumbing fittings, they also give me a voucher for £10 when I when the other day to used it's not valid, really poor service
February 2023 by Vincent Robinson
Totally useless, cancelled our 1st order with no notification and the refund seems to be in cyberspace. Ordered again took my money for click and collect, turned up at shop and now saying item is not in stock (why not say that at time of ordering) now asked for refund told it will be 3-5 days. So quick to take the money and very slow to give it back. Customer services a complete joke. Now waiting on 2 refunds and not holding my breath on getting either seeing that they can't sort the 1st 1 out.
December 2022 by Conrad Xxxx
Waste of time,15 min in front of catalogue just tobfind out 3 of 4 items are not in stock!What is the point of this store?
December 2022 by Danny Smith
I collected an item today and had a concern I needed to discuss. The staff at New Eltham made time for me and the new Manager was very approachable. This store is often busy and the team here do very well to keep it all going. Sometimes as traders we get frustrated easily but keep up the good work, as your service is greatly appreciated.
July 2022 by SNATCHYDBS
Quick visit today for work boots ..quick service No complaints here ??
May 2022 by Kush Wijesinghe
Absolutely rude customer service from this branch. The duty manager has no experience of customers service. Refused to even speak.Closed the store 10 min earlier and refused to serve. I was only picking ip an order.
April 2022 by Kash Gobood
Short waiting time. Great service . Thanks for your help Michael.
