April 2023 by Graham Harris
Wide range of products. Friendly polite staff.
April 2023 by Gitana Kaus
The staff are always on the personal phone talking, not paying any attention to customers. If you ask something, it feels like they are being bothered by you. The manager was the rudest ever, no wonder staff there are also not caring. The manager started shouting when asked why products are all mixed up - she was super annoyed and said that it's all our "customers" fault. Then she rudely left. Wouldn't want to step back in to this store unfortunately...It's zero stars, not 1.
April 2023 by Fernando
I recently went back to the store to exchange a malfunctioning item and I am grateful to the very attentive and efficient manner in which the manager handle my issue, I think his name is James. Actually the whole team with whom I interacted provided a great customer service
March 2023 by Google user
The staff are always on the personal phone talking, not paying any attention to customers. If you ask something, it feels like they are being bothered by you. The manager was the rudest ever, no wonder staff there are also not caring. The manager started shouting when asked why products are all mixed up - she was super annoyed and said that it's all our \\\"customers\\\" fault. Then she rudely left. Wouldn't want to step back in to this store unfortunately...It's zero stars, not 1.
March 2023 by Lynn Moylan
Eltham superdrug shopping in superdrug Eltham lovely atmosphere. Staff very friendly and helpful 5 stars well stocked . Bought everything I needed . Thanks Guys
November 2022 by William Johncock
Well it's superdrug,mind you the staff are mostly ok
October 2022 by Olusegun Babatunde
If I could give less than 1 star I would. Maria and Fred at the till are totally trash when it comes to customer service !!! They were unbelievably rude especially Maria they really need to be sacked!!!! They have upset the wrong person. It got to my turn at the till and after scanning the few things I bought I asked if they had one other item ( showed her the picture). She Then pointed to where it was just down the aisle. Went to pick it up and she refused to attend to me ( I might just add that I?m a black man) she wanted me to start from from the back of the queue. After attending to 2 ppl she rudely told me to go back. She then calls for the other till. In comes Fred , first thing he does is to throw all the items she scanned initially into a basket beneath the till. Then when I protested he started to act rude too. MARIA AND FRED ARE THE WORST!!!!!they need to be lectured about customers service.
October 2022 by Modenine Polymath
Bad experience here. Off the Boots
May 2022 by Jill Attwood
Good choice of products own range very good value staff really friendly and helpful
May 2022 by sandy aslet-clark
Small bit out dated. Good choice. No parking available.
April 2022 by Sharon Bird
The most helpful, friendly, jolly, hardworking and caring Superdrug store. A pleasure to shop in. The male staff are brilliant at customer service. Thanks everyone for being so nice.
December 2021 by Dilshad Hemani
It was good experience
December 2021 by Rudeybwoy
Good customer service, all staffs knows what they are doing and they've got some wonderful, pretty ladies who attends to customers with confidence and intelligence.Great
October 2021 by Gillian Gibson
Maybe I got him on a bad day. Short guy ,blonde hair. Has no idea what customer service is. Have use Eltham store foe years,, love Superdrug own creams etc. Will never set foot in there again. I'm of to boots
October 2021 by Jillie Hawkins
Maybe I got him on a bad day. Short guy ,blonde hair. Has no idea what customer service is. Have use Eltham store foe years,, love Superdrug own creams etc. Will never set foot in there again. I'm of to boots