November 2023 by Krysie AP
It?s not made clear enough on the no refund policy. Myself and another customer came in and both were asking for a refund on our items and weren?t told before there wasn?t a refund policy in place it?s only exchange or a credit note. This is evident it?s not made clear at the time of purchase that items are not refundable.The other customer (male and English) was able to get a refund after making a compliant but I (female, heavily pregnant and of minority race) was not able to get the refund which was very unfair and discrimination.I will not be shopping here again and was not a regular customer in the first place which is also why the policy was not known to me. But the sheer fact that one customer was offered the refund and I wasn?t is extremely unacceptable and a clear lack of customer care and inclusion.
July 2023 by Gitana K
The shop is still closed at 10:10am
June 2023 by Terry Jefferies
EVERYTHING I NEEDED, ALL IN ONE PLACE, STAFF!!!!! FIRST CLASS.AND THERE'S A SALE ON,BUY TWICE AS MUCH FOR THE SAME PRICE...WHO CAN'T LIKE THAT? PUKKA.
June 2023 by Rom Rom
I just buy a football boll and it?s happened this
October 2022 by Teresa Blackeby
They are closing down the one in Eltham so I grabbed some bargains for Xmas presents
October 2022 by Michelle Harvey
Has closing down sale so got very good deal on trainers
October 2022 by ???? ???????
bad quality material :(fake brands
September 2022 by Joshua Gregory
Judy made our shopping experience that much better, her outstanding personality and charisma shone through as she was supporting us at the checkouts. We feel that she is an absolute credit to the company and store and would like to think that she will be rewarded for her outstanding customer services. Please send our thanks for an amazing shopping experience.
August 2022 by Loker
Like this shop very much, but today, the woman on the front of desk was absolutely impolite. Other staff was friendly but looks overworked.Was today, at about 12.00-14.00
July 2022 by Artie Q
Kay was helpful directing me to where I could find my intended purchase, and the Charming and Capable Company of Kay, Mollie and Hollie on the front desk made the somewhat mundane whole transaction experience most pleasant. Bravo ... I just might come back again!
April 2022 by Tony Ruegg
Clean store and good staff.
December 2021 by Jack Burns
It was a bit of a longshot looking in here for a hi-vis vest for my brother's fancy dress costume but still managed to find one, staff were helpful too
December 2021 by Mark Ward
Bought some Addidas trainers for my 3 year old. Got them home, one of them had a hole in the fabric. Returned to the store, they clearly hadn't been worn much in the couple of hours since we bought them, and we was outright refused to return them or swap for another pair. Matt (store manager in Eltham) couldn't have been more unhelpful. Told us to email Sports Direct. But why should we? We bought a faulty item from the store, the store should rectify. Spoke to Barclaycard, they are going to do a credit card charge-back so I won't be out of pocket, but it isn't the point. Horrendous company. Spend a couple of quid more and by from JD Sports or Amazon.
September 2021 by Yat
Staff are helpful and friendly.Happy as able to find what I need at a reasonable price or at a nice sale price.A wide range of sports wear and casual wear which is great.Would recommend this decent sized branch in the local area.
September 2021 by Chris Schneider
Staff are mostly friendly, and helpful but seem overworked.
