March 2024 by Purple People
Helpful friendly staff. A satisfying experience.
March 2024 by Tony Hutchings
Very good eye test and overall experience of test and purchase of new glasses. Better than expected for such a large organisation.
March 2024 by Ben Biggs
Easy to book an appointment online for my son. Interestingly they ask for your date of birth, which I duly entered. On arrival, I was told by the assistant they didn't think the Optician would see my son as he was too young. They confirmed this with the Optician and sent us away. Waste of time.They then had the absolute cheek to send a "we're sorry you missed your appointment text" the next day.If you have a lower age limit, fair enough, but when you ask a customer to input their date of birth, don't waste everyone's time by not doing a check that the customer meets your limit.
March 2024 by mizani mowatt
Really good service. Very helpful staff.
March 2024 by Ganesh Dubey
Walk-in eye test patients given priority over pre-booked appointment whoch makes no sense.
March 2024 by Nancyck Mbow
I felt welcome. The staff gave lots of patience and I will definitely go back.
March 2024 by Megan Adam
Emilie was amazing and very knowledgeable. Helped me choose the perfect frame straight away as I am very picky 10/10
November 2023 by Kayleigh Burdett
Sue Stembalski is the lady!!! Kim, Adam, China, the Sarah's, they are the Noam and I miss visiting them.Everything is thorough and care is given to the fullest.
November 2023 by chris plane
Let's just say that I'm impressed with the service. My first eye test and you get my vote 100% and would recommend you to anyone who feels that they may need glasses in the future ?????
November 2023 by Ian
I had an eye test this week, arrived early and was made to feel welcome, the team were efficient and professional, the optition was excellent and explained everything to me and I was not rushed, other team members were efficient friendly and helpful with a good sense of humour, no issues at all I would definitely recommend the Eltham branch??.
October 2023 by Giannella Sanchez
My mother attended an appointment today. 18th September. She is almost 88 years old amd has serious mobility issues, Despite her asking for the appointment in person, where her difficulties and the fact that she uses a walking aid, she was given an appointment upstairs. She was unable to climb the stairs and the staff refused to attend her downstairs. She has been given an appointment in a month-s later. My mother had to get two buses to get to her appointment. I am surprised and disgusted by the lack ot concern and unkindness she has received today. I have phoned Specsavers 4 times today and am unable to get through and will try again tomorrow
October 2023 by Sal
Went here for an eye checkup because I had concerns about my vision. Staff were rude to me and months later the problems have gotten worse. Don't bother with them, just go somewhere else.
September 2023 by Jo
My first eye test was wrong so had to have it redone. The test equipment, chairs upstairs etc also weren?t very clean and I had to ask for makeup to be removed from one of the headrests. Disorganised and really not a great service compared to other Specsavers. Not great and wont return.
September 2023 by MIRIAM TAPAKI
Louise at Eltham was fabulous. Very helpful. She actually picked my sunglasses! The pair I picked were eliminated once I tried her suggestion. I struggled to see out of the sunglasses in store as they weren't prescription so I could not see what they looked like on and she popped the lens out so I could see and make a choice. I felt she made time for me and I wasn't rushed. A big thank you.
August 2023 by Tom Phillips
Clean the glasses more regularly. They were grubby. I went down the road to boots. It was much more chilled and the glasses were clean. I spent £400 at boots.
