September 2023 by Matthew Croger
Lots of staff hiding in offices and standing around doing nothing with only one cashier behind the counter actually doing anything despite a line of customers
September 2023 by Bill Osullivan
I have banked with Santander for the last 23 years.3 weeks ago I went into the Eltham branch and made appointment for today at 13.30 to discuss investing my money.I turned up with my partner at 13.15 so not to be late only to be told the gentleman that was meant to see had already left.Martin the member of staff on the desk went off to find out more for when he came back he apologized yet again and said that they had sent him email and tried phoning him but he was not answering.Martin thank you for your help.At about 14.30 I have a message on my phone from the said man stating my appointment was only meant to be a phone onc taking into account he had left at 13.16 how was he ever going to call me.How can you trust someone with your investment if they can't be honest with you .
May 2023 by Hien Le
I've used this branch before and the ladies have been lovely but today the lady at the door was extremely rude, condescending and unhelpful. If you're that busy and don't have time for anyone maybe you shouldn't be at work
May 2023 by Robert Pearson
Usless phone no wrong and cannot get through to branch wast of time having it on Google.
April 2023 by Zein Youssef
The worst customer service ever really rubbish bad Eltham branch need to be closed
August 2022 by David Roberts
Santander have closed lots of branches and now reduced hours in remaining branches what a Bank ??
March 2022 by Vikesh K
Mark from this branch was incredibly helpful. Thank you so much
November 2020 by Eileen Richards
Very short opening hours and long queue outside all the time. Tried three times all long queue. Appointment cancelled last minute. Many changes require branch visit. Very disappointed with service.
August 2020 by Emanuel P
The staff working at Santander on Eltham High Street is very professional. Especially Tracy who helped me fill out a form and lost so much time to make sure the whole process was done well. Congratulations for the job. Always a good service in this Santander location. Thank you
June 2019 by Sinead Finn
Very rude staff a lady at the desk asking personal questions and giveing her opinion very un professional and slow and rude!!
October 2017 by Faizol Mai
Easy to access
December 2016 by Faizol Refaeil
Easy to access
