Department Stores in Eltham and Mottingham, Greater London

“Purchased blush rose bouquet with bottle of prosecco (all £35 including delivery) for our daughter through M&S website. Our daughter had just proved positive to COVID on her birthday so sent this as a surprise gift. All excellent. Website very good flowers looked great as the web page. Delivery by DPD excellent given a Monday morning one hour time slot in morning rush hour and got there exactly on time. Only problem was giving a review on M&S webpage for others to read of great experience. Time wasted. Could not access direct M&S on reviews page.After typing and submitting on a separate M&S site another page came up asking for my password on this 2nd submit page so avoided. Why make so difficult? This is my local store so only did this way.”

“Came in to buy an item after being badly let down by Amazon. Found the product I wanted, and the process was quick and efficient. The staff were welcoming and helpful.”

“Been going in the Eltham store since it opened. Staff are all nice, friendly and helpful. The manager Chrissy is so nice, always helpful, friendly and will never make you feel unwelcome. Good for a chat when wanted, not just about clothes. Always sad when the store is threatened with closure as the store and its staff are a good long term feature in the High St. We do not need to lose the few remaining clothes stores left.”