January 2024 by Tammy Wilkins
The new store is even better than the old one! Friendly staff, quick customer services.
December 2023 by Antonio Verdejo Sánchez
Unfriendly, unpleasant and unprofessional, I ask them for some sports shoes in my size and after waiting a while for them to look for it, they are not even able to tell me anything when they have already taken it out and are ready to pay
October 2023 by Tahmina Yasmin
When i entered the store the manager payed no attention and stayed on his phone for the entirety of my visit to the shop, he was being unprofessional shouting at his employees and mistreating them aswell as the customers.Went once and never will return again please just purchase your shoes elsewhere.
October 2023 by Ali Miah
Went to buy shoes, the manager shouted at everyone about the display, his actions made many people feel uncomfortable. SO MEAN. Go anywhere else, the manager needs to get humbled
October 2023 by ania ullah
went in to get a pair of trainers but was appalled by the managers overall manner. He was absolutely rude and unprofessional i did not get his name but was horrified by his behaviour. other employees were really helpful but just from the vibe of the manager i can tell this shop is not good. i do not recommend. go stratford JD or somewhere else not here!!
October 2023 by safwa muse
Ride, unprofessional, screaming at the employees. I never knew a manager(Elias) could be so rude. Don?t think I?ll return and dont want to encounter him again. Purchase ur shoes elsewhere.
October 2023 by Seys
Small JD. Hardly any good stuff to buy. Just to mention they only have menswear for clothing lol.
October 2023 by Koly Begum
My recent visit to JD in Edmonton was nothing short of disappointing. The manager's behavior was shockingly rude and disrespectful, which is completely unacceptable for someone in a position of authority. It became evident that this individual lacks the basic skills required to provide customer service.To make matters worse, there was an error with my shoe sizing, and instead of offering support and assistance, the manager took a completely unprofessional approach. Instead of acknowledging the mistake and trying to rectify it, he shifted the blame onto me, the customer. This not only reflects a severe lack of customer-centricity but also a complete disregard for common decency.In my opinion, JD would be far better off without a manager who fails to understand the importance of respectful communication and problem-solving. I hope the management takes this feedback seriously and addresses the issue promptly to ensure that future customers are not subjected to such an unpleasant experience.
October 2023 by Mohammad Hussain
My experience at the Edmonton JD Sports was extremely disappointing. The manager's behavior was nothing short of horrible. They were rude to both customers and employees, creating a toxic atmosphere. The level of customer service was abysmal, and it was clear that the manager's attitude trickled down to the entire staff.To make matters worse, it took a full hour to receive assistance with something as basic as sizing for trainers. This is unacceptable. I wouldn't recommend this store to anyone and would much rather go to Jd in areas such as Stratford, Westfield and Canary Wharf, Canada Place.
October 2023 by ayesha
manager is very disrespectful, wouldnt recommend
October 2023 by Bodrul Miah
hated this, i went through many things in my lifetime but the 10 minutes that i took being in this JD was the WORST, manager screamed like he had issues (get checked), shop anywhere else dont go through what i did by talking to the manager, he will trigger you.
October 2023 by Salma Begum
customer service from the manager was disgraceful, NEVER will return again. Disgusting behaviour the manager should get jumped
October 2023 by Qorsho Hussein
The manager, i believe his name was quite unprofessional when doing his job, like he would be here in the shop but next minute he was gone also he seemed to mistreat other colleagues. The other colleagues were extremely helpful but I wouldn?t recommend that shop please shop elsewhere, i repeat the manager was quite unprofessional and seem not to handle his anger well, make sure he gets anger issue managment if i could i would have rated it a 0 but unfortunately it doesn?t seem to be available
October 2023 by Bushra Hussein
MANAGER SUCKS, he kicked me and didnt apologise due to how "busy" he was.shop ANYWHERE ELSE THE MANAGER WILL HARM YOU
June 2023 by Kiki A
Ordered trainers to be collected in store, store failed to email or call me to say trainers had been delivered. I was notified by tracking email. Poor customer service.