March 2024 by Paresh Vaghji
before this i used to go to specsavers, and i always left rushed with the test and always taking me to the expensive frames.i was recomended by a friend to go to Vaid Optometrists and this is my new place to go.i arrived 10 minutes early from my appointment and only waited another 5 minutes to be seen. as im sure all Optometrists must follow a standard for eye tests, she was very pleasent to work with. she made sure i was sure of my answers and not just rush.when the test were over i was ushered to the frame selection. and what i liked was they didnt try take me STRAIGHT to the expensive frames. after picking the ones i liked they mentioned the different types of lenses and coatings, again not presuring me to get the expesnive top end lenses and coating.within a week was told they were ready and when picking them up they made sure everything was correct.defo new Optometrists going forward.
October 2023 by Paul Jacobs
Really good, understanding professional and look after my eyes. Staff are lovely and listen to your requirements. Would recommend.
September 2023 by Daniel Victor
Friendly,helpful service and good eye examination.When there was a delay in getting one of my pairs of glasses from the lab,they gave me a free pair of lenses to make up for it and a free glasses clean.
July 2023 by Kavita G
My first visit, friendly efficient service, optometrist was professional and thorough. Very happy with service
May 2023 by Laura
The staff is kind and helpful, the optometrist very competent, great with kids, very thorough and is happy to explain in detail if you wish to know more about the eye and eye health. I went for an eye test and was accommodated the same day. We didn?t need to get new glasses but they seem to have a great selection of brands and prices. Will surely go back.
January 2023 by Koplapillai Tharmakulasingam
Impeccable service and a great selection of frames!
January 2023 by Godfrey D
A reliable and personal service. Not felt at Vaid like just another customer on a conveyor belt - the feeling one gets with multiple branch outlets where you feel the staff just do not care so long as you pay.
November 2022 by J S
It took me a while to post this review about Vaid opticians. I was pondering if it was worth it.I decided it is worth.The people are nice but it?s not about being good people. It?s the quality of opticians you get.I went for a new prescription and contact lenses. BOTH my prescriptions were wrong. I got the glasses and felt uncomfortable with them from the day I got them and also the contact lenses. I couldn?t see properly, to the extent that I couldn?t see behind my vehicle while I was driving.I decided to go and get a second opinion.Both my prescriptions were wrong.I went back and told them there was a difference in my prescription and that with the one I got somewhere else I could see better.The contact lenses I had time to fix as I was still on trial. They gave me the ?new? prescription to try, letting me know that they couldn?t keep giving me free contact lenses. That I had to agree on the prescription.But unfortunately for my glasses they didn?t own their mistake and I am now left to change and pay for new lenses. The glasses I got weren?t cheap and they gave me headaches.Their equipment is old fashioned and dirty. I had to ask a few times for the lenses to be cleaned.
November 2020 by Cathy o'shaughnessy
Fantastic service, very professional, i have lovely glasses and sunglasses, i recommend if you are looking for one to one very high standard service.
November 2019 by Niam Vaid
Staff were very welcoming and they had an extensive range of frames, above all I was very pleased with the quality of my eye test.
November 2019 by Tanya Lenane
My family have been using Vaid for some years and the staff have always been very helpful. I have recently tried contact lenses and could not of asked for better service.
November 2019 by Pritti Virdee
I have been bringing my children here for years. Manish and the rest of the staff are very professional and friendly. They are particularly great with the children and I feel confident that my children are getting the best care for their eyes. There is a large selection of children's specs and my daughter is always excited with the choice of colours! I am diabetic and usually have the full range of diabetic checks and I am always left reassured with the additional checks. I find the team are particularly helpful and personable.
November 2017 by Vesselin Petrov
Nice service and frames selection but very, very expensive more like Mayfair prices than Edgware
