March 2024 by Marco Carucci
Absolutely zero stars! Rudest man on the planet working there who tells you not to go there because he?s clearly too frustrated doing his job. I wonder why they open to the public to be given that sort of answers. Absolutely unacceptable behaviour by that individual who should be reported to the management.
March 2024 by k navato
Useless, incompetent delivery. Received 3 notifications saying they attempted delivery but heard no doorbell. So they say its now at the collection point. 2 bloody hours they are open for! Lazy and can?t even knock properly or have the courtesy to make the effort to deliver the items.Pointless delivery system!
March 2024 by Jozsef G,
I suppose receive a parcel yesterday,and I got the email they gonna delivery for me 6 Wednesday 11-15:00. I wen in to sort it out what is going on extremely important parcel.man was very rude not help at all keep telling me tracking.but tracking was wrong he not even look at my parcel is there or not.royal mail needs to be hire new young people who want to work this is not a free service!!!!!
January 2024 by Ilyass
I mean it self explanatory at this point
December 2023 by Margaret Hunter
Not a fan of this new system! Received card but can?t find a suitable redelivery date. And 2 hours each day to try and collect. Sorry Royal Mail not a public service anymore?
December 2023 by HY
Navigating Royal Mail's services proved challenging due to both the discourteous staff and the remarkably short opening hours from 8 to 10 am.This combination created a frustrating experience, emphasizing the need for improved customer service and more accessible service hours.Maintaining the doors open for 2 hours appears to be deemed excessively long for them to uphold a kind attitude while fulfilling their duties. I'm not even expecting kindness; however, a lack of rudeness would be appreciated.
December 2023 by Hamid Adib
Only open 2 hours a day
December 2023 by Jitesh ray
Not at all helpfull staff and always had a awful experience.
November 2023 by marian
Open for 2 hours, after 3 "attempted" deliveries when nobody knocked, rang the bell and I was just left with a paper, decided to re-deliver to a post office (I work so I can't really pick up, and whenever I can they are already shut) I have been there just now and was told to go to the Delivery Office since the parcel is still there, after walking to the office I was told the parcel left and I will be able to pick it up later today which I can't since I work normal hours not like Post office workers that work from 10-3... USELESS SERVICE
October 2023 by Ket
Between strikes last year and now this absolutely ridiculous new schedule, I have visited this office and 50% of the time i can never get my parcel. How do they expect working people to ever get their parcels?? They just offer redelivery with no control over what time, to a local post office which is chaotic and unreliable, and now the office where the parcels are is only open during then morning hours of 8-10. You have to be kidding me.
October 2023 by Cara Dara
If you?re not in and the item goes to this depot it gets lost forever. Absolutely pathetic service.
May 2023 by Cheryl ann regina Dailey
I wanted the shopping area off noak hill in RomfordI love that part of town post office fresh veggies small stores nail salonsOh I love walking down the streetIf you travel I choose England alot of beauty in their countryPeople are so nice
May 2023 by Yash Shah
I've worked here and the staff are friendly and very helpful. The managers Doreen and Graeham are one of the best managers I've worked with. Its a shame I had to go to another depot. The royal mail posties are all hard working
February 2023 by 7 0 7
Good customer service, easy to find and lovely people attending.
January 2023 by Victor Djumpah
I came here to return a parcel and the process was quick and easy.
