February 2024 by B O
Friendly staff, collected my package just fine, don't know what all the complaints are about.
January 2024 by Neema ?Gems75? Patel
I would give 0 stars if I could. Rude unhelpful staff. Went to collect a package was told it?s not there and marked as missing although I received an email to say it had been delivered. No help on next steps. Customer service is next to none. I will NEVER EVER go to this post office again unless all the staff are changed including the manager and they have extensive customer service training don?t do your job if you don?t like it. There are people out there screaming out for jobs and yet the post office employs these incompetent people who clearly do not like their jobs. Disgusting
December 2023 by Eileen Zhan
Except for the older staff who is very nice, the other two younger staffs, a man and a woman, are very rude and condescending, which is very disgusting. One of my packages was returned twice and said it failed because it needed to pass without any glitches during her test. The same package size and weight can be accepted at other post offices, but not this one. Very disappointing
December 2023 by Davis Gervontaa
???????
June 2023 by Elda J
Never seen such an unprofessional post office in my entire life!!!!!!Avoid at all costs!
June 2023 by YILMAZ CAN ÖRNEK
Very bad
May 2023 by S Haghi
Unfortunately, my recent experience with the post office was not a positive one, and I must say that the manager's handling of the situation only added to my frustration. The manager seemed uninterested in my issue and did not provide any clear guidance or solutions.Furthermore, I observed that the manager was not effectively managing the workflow at the post office, leading to long wait times and disorganized queues. The staff seemed overwhelmed and stressed, and it was evident that they were not receiving adequate support from the manager.Overall, I was disappointed with the lack of professionalism and leadership displayed by the manager. I hope that in the future, they will take steps to improve their management skills and provide a better experience for their customers and staff alike.
April 2023 by Ali Alfazli
Very angry started to swear at me and my auntie luckily I got everything recorded.
February 2023 by Nohaila Zaidani Filali
Worst customer service I?ve ever encountered. This is the second time both staff members get extremely rude to me as I am trying to explain that I?m trying to collect a parcel. Disgusting attitudes. Better off closing this place.
December 2022 by Eloise
Terrible customer service, they?re rude and talk down to you, avoid at all costs!! better off going to the Colindale one
July 2022 by Dani
Victim of fraud at this post office, trying to get information but they will not pick up the phone.
May 2022 by L
Absolute thieves, pulling the wool over an elderly customers eyes. Charged the poor lady for a large letter when her letter was a standard letter, all for what.. 50p. Ridiculous.Also lied about when the letter would be sent claiming 3-4 days when on the receipt it clearly stated it will be delivered the next working day.
May 2022 by Elva Jing
The guy behind express counter was absolutely disgusting! I went there once for deposit my money into my account and when the process done! He rubbing my hand with dirty look! Feel awful and disgusting! Rest of the staff was good
December 2021 by Graham Shoebridge
Nothing. Staff here are unprofessional, racist and clueless.
September 2020 by M Mughal
I was being there today for a postage. Staff is very helpfull specifically sabia, she is the super star, honest with her job, very loyal also best customer service experience. I really appreciate n giving her 10 out of 10.
