March 2024 by Hanaa Osman
Honestly the worst pharmacy I?ve ever had to deal with. They cause more stress than relief in terms of getting meds or not even bothering to prefer them in. So annoying that I can?t rely on my local chemist which is walking distance and have to rely on Boots in Mill Hill. They need new staff..! More professionalism in dealing with people.!
March 2024 by star in the sky
Horrible pharmacy always makes mistake, a lady staff is so rode.
February 2024 by Qian Feng
Very rude staff, impatient with attitude, shows absolutely no interest in listening what I need, just throw the medicine on the counter, absolutely disgusting
February 2024 by S A
Very very bad
February 2024 by Duaa Khalid
Never have any medicine that is prescribed in stock!
January 2024 by Amgad
Walked in at 7:20pm on Thursday 21st of December trying to pick up my prescription, the lady pharmacist working behind the counter claimed she has not got either of my medication. Obviously was too lazy to start my medication. I repeat the lady pharmacist who is actually dispensing the medicines . She is effecting your business and not fit for this Job . Find some other pharmacist otherwise your business is going down the drain . SORRY, but AS SOON AS I PICK UP UP MY MEDCINE HOPEFULLY, I WILL NOT BE USING YOU AGAIN .AVOID this pharmacy . - 0 stars if it was possible !!
November 2023 by Lia ?Diara?
3 years ago I just moved my house to Colindale , 3 times in three months I've got wrong prescription I told them these are wrong but they have been so rude with me . After third time told them need to speak with manager .... who exactly was rude and shouting on me was manager .... I told her very polite why you shouting on me? She was lying..... and she didn't accept all wrong prescription which I spoke with her each time about it and she told me you had mistake , and then I said I'll complain she was looking to her staff and laughing at me and said you can do anything you like.Anyway after three years my child went there and they took money more than price on top of the product.
October 2023 by Hemanth
Very rude staff, on top they never have stock of majority of prescription items, having items not in stock is an acceptable issue, however the rude behaviour from staff members is absolutely disgusting!Staff is so rude at one instance when I asked for a process to complain about their service they provided a number to which I tried calling and the person on the phone informed me that they don't take complaints over phone on that number, I walked back to the store to try get any other correct number by that time I walked back the lady I spoke over phone happens to be a known colleague of the people in the store who called the store and was informing about my intentions to make a complaint! Breach of privacy and confidentiality.Absolute mess avoid this pharmacy.
October 2023 by Shiva Varma
Over the last 2 years I?ve not been able to drop off my prescriptions here because they never have anything in stock, or a desire to get anything in stock. Any other pharmacy in the area has been able to fulfil the same prescription on the same day.
August 2023 by lottau
This was the most local and convenient pharmacy for me to go to today. Taking the consideration it?s in zone 4 I know prices tend to be less expensive as I?ve experienced this previously. However this was my first time at this pharmacy and I asked to get something for cold sores. The lady at the till charged me £8.99 and I thought that?s ridiculously pricy for a tiny tube (2g). She said it?s because it?s branded and I asked if they had cheaper alternatives. She said ?no this is all we got sorry?.I looked up the same product online (Zovirax Cold Sore Cream Aciclovir) and it originally costs £5.50!! which is still pricy but descent because it?s ?branded?. She clearly overcharged me and knowing that I could?ve gotten the same product for cheaper, I now know that I?ll never return here again?
August 2023 by Lisa c
So my sister went into this chemist for somthing but only had the right money on her card for sanitry item they refused to let her buy them as 3pound minimum ,my sister asked if they could just do it this time there was a girl behind the counter who said its to early for this so my sister was walking away and said this place is a joke as she was desprate for sanitary item ( witch should be free ANYWAY)the girl behind the counter said to my sister WHY DONT YOU JUST FXXXKOFF AND WAS LAUGHING NO ONE DID ANyTHING NOT EVEN THE pHARMASIST. Shud not be allowed to work there she needs anger managment.Disgusting
August 2023 by Lei Shen
I was recently diagnosed with some serious issue and went to the GP clinic to review, I required the drug to cover me for the next 2 weeks (42 tablets). The prescription was sent to this pharmacy and I went to collect. A paper bag was haned to me, no explanation, no safe netting. I left the pharmacy and checked the medication box, the print shows only 28 tablets, I thought it is a mistake of the GP so went back to the clinic. The receptionist printed out the appointment summary showing that GP did prescriped 42 tablets. I thus went back to this pharmacy again. What I got is a cold look and a "we don't have a problem here", just like I am the idiot here. It turned to be they put all 42 tablets into one 28-tablet box. I will never use this pharmacy again.
July 2023 by Rosie Brooks
The ladies behind the counter couldn?t find my prescription and it looked like my GP didn?t send it as promised. So I went home and half an hour later I had a knock at the door, and it was the kind women from the pharmacy to bring me my prescription which they found after I left.I couldn?t be more grateful, they went completely out of their way to ensure I had what I needed.10/10 experience x
July 2023 by Jacky nba
Load of problems with this pharmacy ranging from lack of stock, wrong orders and wrong prescription given. Do wish they open another one nearby.Check your prescription before you leave!
June 2023 by Alexandra Colindale
Lost my infant son?s prescription. Then found it a week later but medicine required is not in stock. They also showed me Gaviscon infant, which they sent me to go and get in Asda pharmacy ?. The guy in queue in front of me, was also sent to Asda for something. ?Great? business
