March 2024 by philip williams
Brilliant! Well worth a visit. Everything was excellent, no complaints/ criticisms. Just what I needed after attending a BBC recording.Vegetarian options: Good range of vegetarian pasta & pizzas
March 2024 by Joe Walsh
Best value italian restaurant with a super family atmosphere. The staff are wonderful.
March 2024 by Axenie Viorel
I had a profoundly disappointing experience at Mascalzone restaurant, a place frequently visited by me.Yesterday I was treated with disrespect by the waitstaff where rudely asked me to settle my bill and vacate my table simply because I was dining alone(this time),while a couple waited for an empty table(while more than half restaurant was empty).How embarrassing, congratulations!??I never expected this kind of behaviour in special from an Italian restaurant and it?s first time when this happens to me all across Europe, ridiculous.This discriminatory behavior left me feeling unwelcome and undervalued as a customer and in same time reflects poorly on the restaurant's values and professionalism.Dining out should be a pleasant and inclusive experience for all patrons, regardless of their party size but it?s look like Mascalzone restaurant failed to uphold this principle.SHAME!
March 2024 by Joshua R
I like this restaurant, but I don't like the 10% service charge added to the bill which isn't a tip for the staff. When you pay they ask if you want to give an additional tip. This is extortionate. So from now on I will never pay the 10% service charge because it's not a tip to the hard working staff. I will still pay the tip.Food is usually delicious.
March 2024 by Radhika Shah
RUINED MOTHERS DAY THANKS TO THE RUDE STAFF AND BRAINLESS MANAGER.My husband and I went to Mascalzone to celebrate Mother's Day with my mum and mum-in-law, and our dads. The waitress with frizzy curly hair came to take our order, so we gave her our starters order. We hadn't decided our mains at this point as we wanted to have the starters first and then decide our mains afterwards. She wasn't shy to show her rude characteristics as she walked away from our table and said she'll come back when we have decided our mains. She refused to put our starters order until we decided our mains! Never been to a restaurant this ridiculous before. A better thing to say is take your time I'll put these through for now and come back for your mains, and explain why they needed the mains right away. When we asked why she needed both, she said they were too busy and therefore needed the entire order from the beginning. This was utter nonsense as half the restaurant was empty.We asked for some chilli oil as both my parents and in-laws love spicy food and we wanted them to have their best day ever. When we asked for a top up and they told us they charge £5 for extra chilli oil and only give one free per table. This was the shocking as I understand charging for sauces like 'homemade pesto', but chopping up some chillies and sticking them in oil does NOT justify charging an extortionate £5, so we asked why they charge so much. The curly haired waitress started getting extremely rude at this point. When my husband calmly asked her "we are two families here, if we split the table we're technically 2 tables, can we then get one extra chilli oil" she downright ignored him. He asked why she didn't answer him, she kept ignoring him. At this point we decided their service is unacceptable and extremely RUDE!When the bill came we said we do not want to pay the service charge. The man manager came over and started arguing with my husband and refusing to accept that we didn't want to pay the service charge. Firstly he should have come and asked us what the problem was. Instead he jumped to the conclusion that we were only upset about paying extra for the chilli oil, and then kept pushing us to pay the service charge and told us it's paying the staffs wages. My husband asked the manager if he isn't paying the staff well, and he didn't have a great response. Sorry but the UK has a legal minimum wage that must be paid to staff. We assumed that the manager isn't paying the legal minimum wage to his staff needs and therefore push customers to pay. This can turn into a legal issue for that man.We are sad that this is how we ended mother's day on such a low all thanks to this atrocious man. Does he argue with all customers who ask to remove the OPTIONAL service charge I wonder. If the service was even fractionally satisfactory we wouldn't think twice about paying a service charge or leaving a tip. But if the head staff are rude, and then the manager wants to come and start yelling at us in front of all other diners, he is simply making a mockery of himself in front of everyone. The conversation between my husband and manager got very heated and it was frankly VERY awkward for our Mother's, the other Mother's in the restaurant and all other customers sitting around us.The food here is average and there are MANY better Italian restaurants around Edgware and Finchley. Mascalzone isn't the first or the last restaurant, and they need to stop treating their customers with so much disrespect and realise the are not all that great and worth bragging about.Never recommend it to anyone again.
March 2024 by Nita Shah
Superb , everything was perfect, love chilli oil, baked aubergine and tomato garlic bread were awesome!!!????
March 2024 by Aditya Agrawal
Found the staff specially the one in charge of booking tables to be very rude. She booked a table for us on call, and when we were there at the restaurant she just denied the booking and was very rude. She made us feel obliged that she gave us a table. Also later she wasn?t accommodating at all for some minor customizations in the food.Food was ok. The other staffs were accommodating. But overall I won?t recommend for a great experience.
February 2024 by Pareesa Kara
Great food and great
January 2024 by Harry K
Good choice of pasta dishes. Polite efficient staff. Good ambience and decorations. Large space with large glass surfaces to station road. Easy to get to, close to Edgware underground. Normal prices. One of the best restaurants in the area. An enjoyable evening out.
January 2024 by cosmin pancu
A great choice for those who appreciate tasty food, part of a various menu to satisfy everyone's taste.We had a great meal and the service was wonderful.I recommend it.
December 2023 by Sharon Sahota
So we traveled to London for my sons 9th birthday . We decided not to eat in Central London as it was too busy. We made our way to Edgeware and decided to eat here. Unfortunately we did not book but they made room for us and provided great service with amazing food. The staff were so friendly and respectable despite the place being so so busy and to finish the evening off my son was provided dessert and a birthday song played for him. He was delighted and it really made his day special . I would defiantly recommend this place to eat . Thank you so so much.
December 2023 by Daniele Gioioso
They say Italian but it's NOT Italian at all! Pizzaiolo from Kosovo, pizza made with raw tomato sauce, food quality is poor, definitely do not worth the money! I would never recommend it to an Italian friend! I'm from Naples and I was extremely disappointed, nothing reminded me of Italian food.
December 2023 by Teo Serban
Tonno and olives pasta supposed to come with tomato sauce (this is the way is presented in the menu) unfortunately the sauce and the olives are missing. Disappointed, the food is very expensive but without taste.
December 2023 by VictoriaSLondon
We had such a wonderful evening in this local Italian restaurant. Nadia and the rest of the team were so attentive and friendly, moving us to a quieter part of the restaurant and even lending one of us a T shirt! The food was all absolutely delicious, and very good value too. We?ll definitely be back. Thank you!
October 2023 by Mc Mac
My wife and I took my Son here for a birthday treat. Atmosphere was perfect. The service was exceptional with a lovely Italian waitress meeting the needs of the customers. The food is excellent, value for money and well presented. Would highly recommend this to any fan of italian food.