March 2024 by Darla Rosen
I have been coming to AI Jones optitions for many years and feel blessed to have found this place. Such lovely kind genuine people work here . They are highly professional, and go out of there way to get things right for you. I always leave feeling so well looked after.
September 2023 by Blue Road
expensive
June 2023 by Janet P
There are not enough superlatives in the dictionary to describe the fantastic service provided by A I Jones!I have used several opticians in the past yet none had inspired my loyalty. Completely by chance I happened to pass A I Jones when my eye test was overdue, and because I spotted some attractive frames in the window, went straight in and made an appointment. And oh how I bless my good fortune for having done so, as I discovered that nobody else compares to the quality of service here. Since then I have not been to another optician because quite simply, A I Jones is unbeatable.From the moment of walking through the door every client has their heart warmed by being welcomed with the widest of smiles. And that friendly greeting is just the beginning because the quality of professional care then extends to the attention to detail during the examination, where any questions or concerns are gladly answered and reassured, nothing is too much trouble, leaving you in no doubt that you're in good hands.This is a family business, and every one of us should endeavor to support small businesses, all the more so when they are as good as this one. It is a business which takes pride in integrity and standard of care and they genuinely value each client and want them to be happy. I am one of them, so never miss an opportunity to recommend A I Jones to anybody who will listen! And why wouldn't I when every visit is a faultless experience and I'm absolutely delighted with every pair of frames I've purchased?On the subject of frames, unlike the over priced chain stores with predictably identical stock in every branch throughout the land, a much wider range is to be found in A I Jones, a plethora of shapes and sizes, colours and prices, something to suit all faces, tastes and budgets.I cannot recommend A I Jones highly enough, and anybody who hesitates will miss out on experiencing a masterclass in customer service.
May 2023 by Amy Djang
From beginning to end, all the staff were so friendly and helpful!
May 2023 by soha borouni
Amazing experience! I suffer from dry eyes and they have honestly changed my life with the tips they gave. Definitely recommend.
April 2023 by Adedayo Okunlola
Brilliant service and patience with customers.Thank you
April 2023 by Emily Buffery
Amazing service and very polite.
April 2023 by Helena Horesh
Parita, Ashish and their lovely ladies are highly professional, welcoming and extremely helpful every time I visit the optician. They treat me like family and are thoughtful and considerate. I have been a patient of theirs for years and would not be driving all the way to Burnt Oak if I didn?t receive the level of care they give. Highly recommend A I Jones for all your optical needs.
December 2022 by dave evans
I used A I Jones Ltd for a Cataract post op assessment.The appointment ran on time and was very thorough and concise yet every question was answered very clearly and without rush.Everyone at the practice was very friendly.I will certainly use them for my routine eye test and, from what I heard and saw, expect it to be equally as good.
November 2022 by jacqueline gunning
I always go here for my eye tests it's a very good place to get your eyes tested they are professional and do the job excellent I've been going for years.the staff are lovely and I will never go else where.all I all its a great place.i would give it 100 stars if I could.thats how good it is.
November 2022 by Fatai Ajidagba
Experienced Optician and very pleasant members of staff. Although their glasses are a bit pricey but I can assure you that you get value for your money.
November 2022 by Dipen Shah
Fantastic service from all the different staff.Would highly recommend as the optician went an extra step. And I got a hot drink too.
November 2022 by Shashikiran Kotian
The owner was very rude. Was trying to trick me into buying the frame for my daughter's glasses when NHS gives it for free of cost.
November 2022 by pietro and my 3 little Angel's
I felt wonderful in such as magical place!The customer service resolve my children 's glasses issues.
November 2022 by Frank White
Very good service, always helpfull and always full of suggestions that are genuine, they are not after the sale but customers satisfaction. Will always recommend them.
