June 2023 by Soo Lee
Good sized shop with a useful selection of goods (really good choice of household hardware - nails, screws, hooks tools etc.) and plenty of staff on hand to help. Small but useful garden section too. Such a handy place within walking distance of home - would hate to see it go so I keep using it!
December 2022 by James Green
Met a young chap, James, in your store today. Absolutely fantastic service. Legendary. An absolute asset to your company.I will most definitely be retuning in the future!Olayy
August 2022 by Jennifer Collard
Above and beyond customer service this morning from James and Geordie at Robert Dyas, East Sheen. Their efforts to help me were not linked to a sale - but their willingness to help me has definitely built loyalty that will encourage me to shop by default here. 5* service.
April 2022 by Julia H
BRENDA... You are a marvel.This is the standard of staff and customer service all businesses should achieve.My Russell Hobbs glass kettle cost £7 less here than Amazon.
March 2022 by J C
This shop sells all the bits and pieces you need. The staff are always so friendly and helpful.
January 2022 by Olivia Cal
I like the shop, staff are helpful. But I came here to say that staff should be allowed to sit at the tills - especially if they're elderly. It's a long time for them to be on their feet and it just doesn't seem kind to me.
November 2021 by C ?Sneaky441? B
Love this shop, colleagues always friendly and helpful. They are well informed about what they sell, and offer fantastic advice. Debs is incredibly helpful and has assisted me on many occasions.
October 2021 by Helen Gordon-Smith
I had lost my receipt and unpacked my purchase from the box before I realised it would not be suitable. The staff in the store could not have been more helpful, locating a suitable replacement and retrieving my receipt from the till. Thank you!
July 2021 by Emma Shekerdemian
The staff are all friendly and want to help a customer find what they are looking for.
July 2021 by Tim Goldsmith
Monica.5 Stars...
July 2021 by Nick T
The staff at East Sheen are very helpful. They advise me because I always have lots of questions! Nothing is too much trouble, they?re very welcoming and know a lot about what?s on their shelves. Thank you to them, I know one lady is called Brenda (Breda?) I think there?s Mark (or Matt?) Monica (?) and Samita or Sanitta I?m not sure but they really help me with choosing the best product for what I want. This is what customer service should be like!
July 2021 by Connor Butler
Love this shop, colleagues always friendly and helpful. They are well informed about what they sell, and offer fantastic advice. Debs is incredibly helpful and has assisted me on many occasions.
July 2021 by Chandni Patel
I visited this store a few weeks ago, the staff members were very helpful. They were very knowledgeable about the different products and which ones would be most suitable for me.
July 2021 by Julian Mills
very helpful team and great way of dealing with people during the pandemic.I get the sense they are not supported as much as they should be by their company. Its a shame because if they felt really valued they would be amazing.
July 2018 by G M
Love this place.always find something I need to buy.
