March 2024 by Amber
Came in for some advice on some medication i needed urgently. Man at the pharmacy counter was so helpful and understanding, and figured out what I needed quickly. Thanks very much!
December 2023 by James Cane
Great staff working in the most decrepit and uncared-for store in Sheen. Presumably about to be closed. Feel very sorry for the staff
November 2023 by Happy go Lucky
A little slow sometimes to help, apart from its lovely people and brunch
November 2023 by elle ford
Most of the staff are helpful however these is one that used to be lovely and helpful one of the best and is now rude and unhelpful a great shame she was an asset before.
April 2023 by Joshua Porritt
It's okay. Staff could be more helpful
March 2023 by Eva Jeffrey
When I shopped today polite members of staff and they were helpful clean and tidy store fully stocked shelves
December 2022 by MICHELLE PALMER
Rude Pharmacist will avoid it for chemist. Other staff good
December 2022 by Lynn
I have had non stop issues with this Pharmacy. I rely on the repeat prescription service for important (and brain altering) medication as I struggle with memory and even my backup reminder systems often fail. I have lost count of how many times in the last few years Boots have been asked to reorder my medication and simply haven't done it because they forgot, but at least a third of all the orders each year are missed. When I ask them why it is happening it's excuse after excuse, one even told me that I am supposed to "call us to remind us to reorder for you". Aside from this simply not being true, if I could remember to ring them for my reorder, then I wouldn't need them doing it for me in the first place!! This is an identical monthly repeat order, it should not be this difficult to set up. If you are incapable of successfully reordering people's medication, don't even offer the service. For someone else, it could be actually putting their life in jeapordy, not just their sleep. This time's the final straw for me and I'll be changing my nominated pharmacy to Superdrug.
October 2022 by Robert Butt
Walked into pharmacy, having put on mask going into a health setting. Told by dead-eyed staff member that my dog was not allowed in because of 'safety risks'. Neither of the pharmacy staff were wearing masks. Took my dog and my business over the road to Superdrug (which also had masked staff in the pharmacy).
August 2022 by Amanda Gower
This is my local Boots. Nobody who runs this store cares about it. The store front is filthy. The shelves are half empty and disheveled. There is a new pharmacist almost every week. And they just don't give a hoot - last two times I've been there they referred me to another store instead of offering to order my prescription in.It's a lazy, slovenly store, and it's only still open due to it's convenience.There's a lovely family run chemist 4 min walk further up the street called Dumlers. I'd recommend it instead.
June 2022 by Mathan Prasath Krishnasamy
Very kind staff. Quick service.
April 2022 by Corum Sheen
Extremely unhelpful and rude pharmacy staff. They refuse to help fill a prescription as they forgot their boots login and say go to another Boots branch. Shocking service
February 2022 by Mr K
Pharmacists changing all the time. They forget to re-order repeat prescription and not taking responsibility. The regular staff are ok, but some of the occasional staff are rude and unsensitve
January 2022 by Gabriele Manganaro
Shelves miss lots of products. Clerks seem clueless.
November 2021 by Google user
Had an issue with the photo printing machine.\\nPaid for photo, but the machine got stuck at giving the receipt due to lack of paper.\\nHence no picture.\\nI asked a member of the staff, he was clueless (not his fault due to no training).\\nNo refund issued for no reason but what was most concerning, the supervisors were hiding behind the counters, wanting nothing to do with what was happening to me.\\nI was only offered a handwritten note to come back next week and get something sorted.\\n\\nVery poor training and the management is appalling, store is dirty and retail standard very low.\\nLuckly I only entered for some pictures printed, didn't get any, imagine if I needed some medicine.\\n\\nStay away and go to other places.\\n\\nThis was at Boots East Sheen, London, on the\\n14th of Feb 2021.
