October 2023 by Luke Ferguson
Great service specially from Nadine and Kim, I had an emergency and was looking for some gifts from the Pokémon range both ladies were swift with finding the items and were very helpful in the process.
October 2023 by mary mahoney
Hi I like smyths toys superstores I got a tamagotchi uni it means tamagotchi watch it's £52,99 it really more than that the real price is well over £6o,oo it's worth the money you charge it by the main you get a USB charger with it I got it on charge now and you get the band with it too put on your wrist and smyths toys superstores got there book out i got 1 love maryanna Mahoney
June 2023 by Robotricon YZ
What an amazing toys store highly recommended
June 2023 by sharma begum
We went in to Smyths Beckton. We needed a car seat for our toddler. Diana from the Nursery section was so helpful. The way she interacted with our son and managed to get him to try the car seat was great. Diana is an asset to the store.The lady (karren, i think) who served us at the till was also very helpful, she assembled the seat for us, so we could attach the seat right away.
June 2023 by M s Hussain
Wowwhat an amazing customer service given by Shuaib (greeter) and Diana from the kid section both of then helped me with everything that I need, very friendly, smiling every time.Big shout out to Diana and shuaib??
June 2023 by Muhammad Nazim
Bought a bike for my son,after assembling it realised its not the right size ,not used,came to store if i can return or swap with bigger size Mr Manger from his comfy office refuses the return without seeing the bike,never coming backDisappointed regular customer
May 2023 by Dave
Went here to get some advice on swimming toys for a baby and to buy a car seat. We spoke to Diane who was very pleasant and helpful. She also helped us install the seat and made sure everything was safe. Great customer service.
April 2023 by The besties
It was very good I got a ps4 at thay gave me a free fortnite gife card
April 2023 by Ripa Aktar
Shoaib at Smyths Gallions Reach store went above and beyond today.Due to a foot surgery I am in weight bearing trauma shoe and foot is bandaged, I limped into the store with my 2 children to buy them gifts. He helped me with enquiries, helped with the baskets anbd unloading out things into the counter and gave me a chair to sit on, this was all without me asking. When I was at the check out counter I also saw him offering another lady to carry her big box to the car which she really appreciated. Staff like this are rare to find!It was my first day out of the house in 4 weeks and I can?t express how easy and pleasant he made our shopping experience.
April 2023 by bambeano
just been in store to collect a big dolls house and shuaib who works here, see i was struggling to carry the box and came right over and carried it to my car, very helpful and nice person to talk too
April 2023 by IRFAN MAHMOOD
Love taking the kids here have been doing so for the past 15 years !!! Amazing customer service and store
April 2023 by Goldi Markowski
Shuaib becktonstore very helpful customer service assisted me at the front with fornite figures amazing sales man. Recommend buying from here
March 2023 by Bon Bon?s Beauty
Always has everything I need when I come here.Everyone is always helpful and friendly.Cashiers are always patient with me especially if I have little one with me.Thank you for always accommodating and helping
February 2023 by Z. Samir
Came into the store with my husband unsure on what baby cot would be perfect for us as we are first time parents & met this lovely lady called daisy who had the best customer service , she answered every single one of our questions with a smile on her face & gave us the best service. It was our first time shopping in smyths and won't be our last time as we really enjoyed our experience there. Although it was almost time for smyths to close , daisy did not rush us at all , she gave us all her time and attention which i really appreciated as i'm 9 months pregnant and i've been to so many stores to search for a cot but left with nothing because of the customer service but daisy was an absolute sweetheart not only did she help me find the perfect cot but also offered to show us how to fix it from stratch and honestly you don't really get that type of service anywhere , most people just want you to buy and leave but that was not the case with her , she wanted us to be 100% happy and satisfied before leaving the store with our cot.Smyths are lucky to have someone like daisy working there , shes one charming , kind hearted , helpful & thoughtful soul. After our trip to smyths both me and my husband were very happy. Thank you for your service!
January 2023 by Abdul Shaque
Diane at Beckton store is absolutely fabulous - so helpful kind courteous and full of heart! An asset to the team - smyths are lucky to have her. I cannot thank her enough for all her help on a cold Saturday morning in December, helping me choose and fix a car seat for baby! Look forward to seeing Diane and her fantastic team again. This store brings joy and happiness. Thank You. Abdul and family
