January 2024 by Amina Naher
Rebecca is a gem. She?s so helpful, kind & great listener. I went in there clueless and left relieved & excited to take on board her amazing advice. Recommended me videos, products & incredible advice whilst she got on with her duties. What a soul. Thank you ??
January 2024 by Giles Jackson
Has lots of choice for your pets. I go there for food for my cats, one of which has dietary requirements. Friendly, helpful staff.
December 2023 by Nishat Choudhury
Horrible service at the click and collect. Usually my brother collect my order with a screenshot of the email. This time my BLACK family friend tried collecting it but they wouldn?t without the original email?.i wonder why that happened this time ?. Everyone I go to this store I?m always disappointed by something
December 2023 by Vitalijus K
Customer service disgusted just terrible , on click and collect part of the shop where is flea treatment medicines, that can sold by only certified personnel , today tried to purchase same - waiting time more as 30 minutes no one attended. other staff tels that the relevant sales person on a phone with other customer , realy? more as 30 mins? This is question about the respect /
December 2023 by J Rowe
I absolutely find it disgusting that this branch has people who do not celebrate this pagan celebration called Christmas and are forced to wear Christmas clothing who are not of the Christian faith. I think it is very disrespectful to ones own religion who doesn't follow those practices. How about you be more diverse and stop spreading homosexuality and start respecting others' religious beliefs and stop giving them labels.
November 2023 by Angie C
The vet service has always been quick, reliable, and professional for my cat.Lots of variety and alternatives on offer
November 2023 by Leola ?Sunflower? Joseph-Bellevue
Loving the new floor design of the shop. Easy to navigate to fi d what you need
November 2023 by Simone Thomas
Great service my dog had operation. Great help and care throughout.
November 2023 by Vanessa Williams
Rebecca is amazing , me and my partner went pets at home as usual at our local branch in becton but have been struggling to get into the app for a while. Asked Rebecca for help and she helped us , called customer service for us and gave us advice on our pets . She was utterly amazing and should be promoted or working in a vet!. The way she helped us was fantastic, the service she gave us was the best anyone could have asked for . She keeps pets at home becton running I?m sure of it x
October 2023 by Gloria Tucker
I always go to pets at home to buy my pet supplies. I always buy my cats, food, treats, and litter here, all at an affordable price. Pets at home supplies products for all types of pets. They also have a vet inside their store. I recommend people to shop here. Staff are super friendly and very helpful.
October 2023 by Milena Pandzharova
I do not recommend it. We went to buy aquarium fish from this store. For the first half an hour we did not find anyone to serve us, after I went to the cashier and said that I wanted to buy fish, the cashier went to look for a colleague to serve us, after another half hour a girl came, whose service I will not comment on. It was important for us that someone was always found to sell us the fish. I would never do this to myself again.
October 2023 by M K
Rebecca was such a lovely lady who went above and beyond to help me with my kitten. She was kind, knowledgeable, and gave me genuine advice. She patiently answered all my questions and addressed my worries. I couldn't have asked for a better experience at Pets at Home thanks to her! ??
October 2023 by jamil ahmed
Got two clicks and collect item been waiting 5-7 minutes at click and collection section nobody no sign I had come n join a really long que what was the point of click n collect only person on tils. Saturday 3pm.
October 2023 by Laura Rose
Great service for vets aspect and the service at check out when buying in store. Thank you for a pleasant visit every time.
October 2023 by Thomas Putko
Large store with plenty of things and pets. I dont know but there is something about it that makes me really enjoy it. Staff excellent - helpful and caring for animals.
