November 2023 by Joy Choity
If you spend 1 whole hour with a customer at the counter, your one hour will be paid. My one hour will be waste. Time is money. Please try to be more efficient. If you have knowledge of your job you don't need to ask again and again for your senior colleagues. Please give them training their If needed. If you need 20 minutes to set up direct debit, this is not the right job for you. And please keep funking mouth shut JAS.
November 2023 by J Dowell
Very bad customer service, I had only three people in front of me and they took one hour to just call me out. They had a new employee who who who is blonde and very young and she doesn't know anything every single minute she has to ask for help from her employees. She doesn't know how to count money or how to use computer. And doesn't know how to fix the machine too. Because of her continuously, her manager supervisor and colleagues all came just to help her. Which was quite unnecessary because at least one person has to work In the cashie which made the waiting to even more longer. For the entire 1 hour she keeps making faces. And saying one second to customer which is taking like a one hour
July 2023 by Shuhana Begum
The waiting time to get advice is a joke.
June 2023 by Ashaduzzaman Nahid
Got excellent customer service from East Ham Branch when i went there to open an international student account.
April 2023 by Venkatesh
Got excellent service, Account opening seemless
April 2023 by ARJUN SREEJITH
It was ok but there is a huge que everytime .
March 2023 by Vilma
Horrible service. Julie was Horrible. So bad customer service and no help at all. So I had to go to another branch to as important information. So disappointed.
March 2023 by kamrul singhania
Lloyds bank in East Ham the customer service is always on point they always go out their way to help customers. Today 24/02/2023 first time witnessed a ATM taking my card as well as my money, came down to East Ham, Jo sorted my balance out I?m getting a refund. Thank you Jo, for your amazing customer service.
March 2023 by Wahid Zaman
Lloyds bank in East Ham the customer service is always on point they always go out their way to help customers. Today 24/02/2023 first time witnessed a ATM taking my card as well as my money, came down to East Ham, Jo sorted my balance out I?m getting a refund. Thank you Jo, for your amazing customer service.
January 2023 by Patel Khyati
All staff is good and give good customer service.
December 2022 by Zoom Creations
Excellent service team all staff are friendly
October 2022 by saad memon
Best customer service Farhin really helped me alott
May 2022 by John S P E Gallagher
This branch is very well designed and helps its patrons find whatever they need quickly.The staff are all very professional and friendly and helpful.The staff are very helpful towards people with a disability.All in all a pleasant experience to be had at this branch
April 2022 by Arju Ahmed
Worst customer service in East Ham Lloyds bank. So long queue. Waited around an hours to be served. Only one person in the customer service. Didn?t bother about the service ???
January 2022 by Rita
The branch advisors always opening late, always there are excuses no trains, no buses. Today it happened the third Saturday in a row. The lady at the door was extremely rude
