November 2023 by Atikur Rahaman
Good food, customer service is okay but toilets is soo much dirty.
October 2023 by Roohul Amin Munqaad
Gave 2 start for service as it takes a lot of time to place and collect the order. I'm not blaming it on the staff. They do well, its just that the place is busy, and they can't keep up with the time due to staff shortage. Could it be me managed.
October 2023 by Mohammed Rafeeque
It?s a good option for a simple breakfast.
October 2023 by syed omar
Morning. I taken a Takeaway.Food is good ?The lady in the Till was disrespect.Morning Morning I felt very bad. About that lady behaviour.She is not giving respect to the customers.I didn't enjoyed the food because of that lady behaviour.No respect nothing
August 2023 by faz
They had no sauces, food wasn?t great. They didn?t even fill up the Krushem - wasn?t nice anyway but still.
August 2023 by Olawunmi Abamba
The waiter was too kind; she apologized promptly for one of our meal item that was taking longer than expected and offered to bring it to our table when it was ready. Excellent customer service overall.
August 2023 by Gul-e-Raana Kalsoom
Highly disappointed with the behaviour of lady working there, it?s such a disrespectful behaviour when comes from a female staff to another female without any logical reason, I?m feeling sad to know that there behaviour towards a customer is not respect-full at the end I will say they loose one whole family one more customer they think people are complaining to get free food no that?s not true the higher management need to fix that also they speak in Urdu always which is bad impression on customers too and I did understand what they said. I?m really sorry that manager Imran has to tell me sorry because of that lady called Ayesha although that was not his fault he offered me and my son free drinks I refused because I already paid for my food and I?m not one of them create a seen to get free food. But I?m not sure my this review will make any difference only I know all of my family will not go to the place to eat food where no respect and positive environment
August 2023 by JS O
The service is extremely slow, staff are not friendly and rarely know the promotions that are being run at the time. Plus the place is dirty from the tables to the floors.
July 2023 by N miah
We came here today and this is what we ordered:Popcorn chicken kids meal 10/10 - Usually kids meals at other places are a 1 bitesize, this was the right amount and very tasty.Kansas BBQ dips 3/10 - I don't like BBQ but if you do then this is for you.
July 2023 by Sanite Sunny
Very bad customer service, 11-07-2023 doesn?t allow us to eat in during the working hours, The closing time is 11:00 , I get in the KFC around 10:00, but the lady who handled the order counter , doesn?t allow us to eat in. Told us they are closedVery bad experience!! Guys don?t go there ! Eastham KFC
July 2023 by saniya sabu
Very bad service experience! I visited many KFC in London. But this is the first time I felt a bad experience like this.First of all the Customer service: Very bad experience faced from a lady who handled the front end counter. She doesn?t care about customers!!!!Food: Very average food!!!This is a global brand! So we are the customers don?t expect this kind of experience!!! I am not going to come back again
July 2023 by Urban Punk
11-07-2023, I faced a bad customer experience from the lady who handled the order counter!I reached the KFC around 10:00pm for buying some food, It took around 30 minutes to get my order. The staffs are not serving first come first serve basis, I got my order after after many peoples who came later than me!!!Also the lady who handle the counter is not behaving good, when we ask for eat in , she told it?s closed !! We are only providing take away. But the time is still 10:30, the closing time is 11:00. Also the lady is behaving very roughlyVery poor experience! I am never ever going to visit East ham KFC again
July 2023 by shameer kt
??Worst KFC in the uk??One of the worst feeling in kfc.The girl who worked in till were utter waste? don?t know to behave properly towards customers. ??????Worst service and customer care.I went to this place along with my friend on the 11th of July around 10 PM . First of all there were no staff to attend us, The staff came after 10 mins, gave us the wrong order which we realized after coming home. One chicken piece was missing and the all the others were full of oil and the last pieces in the table i think. Fries were not like fries. would recommend anyone to check the parcel before coming out of the shop and would recommend not to go here.0 stars if there was an optionAs per the comment below this is probably the slowest fast food you will ever buy. The portion sizes seem to get smaller every week. The fries are always really soggy and almost inedible. Tonight we got home to find that one of are items was missing that we had still paid for not the first time this has happened). Tonight was the last straw, we will not be giving our hard earned money to this outlet only to receive second rate service and poor food.
July 2023 by Mohammed aakhil
i have visited so many kfc in london. but this one is very bad. very bad service. you have to wait for more time than usual to get a order. and the taste of the food is not the same like the other KFC's.
June 2023 by Sammi Miah
the stupid indian people cannot take orders they take 40 mins to make one simple wrap?? they are understaffed and the place is absolutely filthy!!! fire the workers or add more people!