February 2025 by sarah kawesa
Sometimes like the restaurant was having delicious food like not needing like dessert
Dietary restrictions: Like fish and chips good
Kid-friendliness: Was nice
Wheelchair accessibility: Kind of would Like that
February 2025 by Shirley Davis
Didn't hear any moans from anyone about their food.
Was happy to find a table in a corner where we could all talk and hear each other(5 of us) but it was very cold
table number 1
We did say but it didn't get any warmer. We had to sit in our coats. So left as soon as we had finished eating. Didn't stay for desserts. It seems a couple on a table nearby might have felt the same. They came after us but left before.
Wheelchair accessibility: Nothing bad to navigate.
February 2025 by gary spear
Great staff. Warm welcome. Allergy treated seriously which was appreciated. Service fast and efficient, food great. Bad tempered customers dealt with very well. Would happily return.
February 2025 by Shem
Lovely service, toilets need a bit of modernising but the staff were absolutely brilliant! I left a bag and they returned it, whole and complete. Absolute legends! Thank you ?
February 2025 by Neil Smith
Rude staff very badly organised absolutely disgusting one member of staff serving 18 people in the queue
February 2025 by Tony Makwana
Good food with good service
February 2025 by Gerry Shevlin
Was overcharged for a small glass of wine. £10.38 instead of £4.59. I didn't keep receipt just saw it on bank account. Nothing they can do.
February 2025 by Jemima
I recently visited Windsor House in Beckenham, and the ambiance was lovely when I walked in. I felt welcomed upon arrival, thanks to a lovely staff member named Pranaya, who was warm and professional. She made a great first impression and later served us our desserts with the same kindness and attentiveness.
I ordered from the Sunday roast menu and also had desserts?both were absolutely splendid. The food was 10/10, and it?s clear the kitchen takes great care in preparing their dishes.
Unfortunately, my experience was overshadowed by the poor service from another staff member named Shahal. Before serving me, I noticed him using his phone, which came across as unprofessional. When I asked him relevant questions about the menu, he seemed uninterested and dismissive. His body language made it clear that he wasn?t willing to engage, and it felt like he was being forced to assist me. This really threw me off, especially since it was my first time at the restaurant.
It?s disappointing because the food itself was incredible, and Pranaya?s excellent service stood out. However, Shahal?s poor attitude left a bad taste in my mouth. While I?m undecided about whether I?ll return, I strongly urge the management to be more mindful of who they hire to represent their restaurant. Great service is just as important as good food, and this experience fell short in that regard.
February 2025 by Rasa Ulbait?
Visited with my family and really liked it. A great spot with a lovely staff, tasty food and a cosy atmosphere. We will definitely go back
January 2025 by raymond Marquez
Good place to go
January 2025 by Andy C
Between Boxing day 2024 & 30th Dec 2024, poor menu choice due to bad or late supplier ordering!
January 2025 by Bev Throw
Stayed for breakfast. Spot on especially for my daughter who has ceoliac disease.
Dietary restrictions: Gluten free options provided.
January 2025 by Jens Tittmar
Top don't understand the negative reviews.
January 2025 by Marilyn Starbrook
We?d booked for Christmas Day dinner. However, our daughter became ill that morning. Me & my husband went along in the hope they could help. THEY WENT ABOVE & BEYOND. They boxed up all 3 of our starters & puds, giving us the chance to box up our own carvery & we were able to take all food home so when/if our daughter felt better we could still have Christmas dinner together. Cannot recommend highly enough. Thank you x
January 2025 by chas brown
Great service
