November 2023 by Nina Martin
Went in store yesterday to get a Hoover staff absolutely great but had to return to day to exchange hoover as piece was missing and changed for another one . Yet again staff were Brilliant went above and beyond for me and other customers . I made Karen laugh which made me laugh Staff are lovely been going Argos for over 20 years will continue to use this store again.
October 2023 by Sadia Esha
the customer service is horrible the staff don?t help with anything. They are not helpful at all. i went to exchange my Phone the lady said to me sorry we can?t do that for you because you opened the box you have to contact with Apple .Then i went Stratford westfield Argos and i just said i want to exchange they did it for me straight away. i would recommend to everyone don?t go to East Ham Argos.
October 2023 by Hamza Miah
Im not one to write reviews alot but i was served by Anika, her customer service was excellent! Im so glad i was called over to her counter to pay for my products. Super kind she was! Great asset to the company
October 2023 by Aimon A
Went to East Ham Argos and needed to speak to the Manager as the person serving me did not understand. The asian manager thinking will understand the situation instead she was absolutely so rude and started making assumption about a product she does not know of. Thinks she owns the place because she is a pathetic manager LOL humble down you did not make it in life. So angry. I will complain with the proof to the Head office asap.
October 2023 by Max Patel
the person who was serving us was rude and going back and forth and helping others rather then us and hiding her name badge by her scarf so if we do a review of her that?s why and there customer service was bad by her we don?t know the name but then we ask someone else and the person who was like free like no customer was there she said do you need help then after we asked her can you serve us and she ignored and her name is Sara andus then said no then talking to someone else and not helping us and calling the staff member and she wasn?t and just looking and even the customer was trying to get advice her words and struggling to say and showing us attitude and the person who was serving like the Argos staff losing her mind and saying the same advice why would you hire someone that would be nice in the first place then thinking negative to someone after serving themwhat we?re trying to sayand people we tell you don?t go East Ham Argos go beckton or Stratford East Ham Argos is ridiculous and lazy
September 2023 by Fuhad Safwan A M
A quiet place to make your purchase through their system without much crowd.
August 2023 by east Boyy
Small store, with a small que que but good range of stock in stock
August 2023 by JOGI BABU GEORGE
The worst staff ever seen in entire Argos. Arrogant staff thinking that they are giving items to us on free of cost
July 2023 by jo mcp
Currently closed for the foreseeable, due to broken shutter, will still let you order online for collection here, even though you can't collect, extremely bad service,
July 2023 by dinar miah
Showing online it's open but actually not open last few days I been 4 times to collect my order it's close. Ridiculous
June 2023 by Zak
Very poor customer service rude staff. One of the staff was laughing and talking on his mobile phone and ignoring customers. people shouting. Two of the girls on the till I having a rude conversation in front of young people. I was rudely called to the till. Hope manager sees this. Please tell your staff to be more polite to customers and not be on mobile phones. It?s like they don?t want to work or something.
June 2023 by titty thomas
They said they will take the products back in 30 days and when we went to give a Kindle back ,they said they don't take it back because it's package is open. How do we know about the product without opening it.very worst experience. Never buying anything from Argos again
May 2023 by Google user
Very poor customer service rude staff. One of the staff was laughing and talking on his mobile phone and ignoring customers. people shouting. Two of the girls on the till I having a rude conversation in front of young people. I was rudely called to the till. Hope manager sees this. Please tell your staff to be more polite to customers and not be on mobile phones. It?s like they don?t want to work or something.
January 2023 by Emran Ahmed
lovely smile and greet from the cute fat girl at the counter, brightened up my day!
December 2022 by Ally S
Customers be aware, miserable tactics to avoid refunds at this store!!!They will pick on everything to avoid giving your money back!! My husband bought me a smart watch as Xmas gift, in the excitement I opened the seal, because its black I don't really like it so when tried to return it 2 days later the lady at the till said she can't have it back as the seal was broken and that the clerk must've made my husband aware of that when he bought it but NO ONE DID!!! Further action will be taken :)Update: I went Samsung store to ask about that magic seal Argos uses as an excuse not to refund - they said the seal is valid when they (Samsung) deliver goods to them (Argos) and it has nothing to do with customer purchases and it should not be used as an excuse to decline refunds!!! With this in mind I went to another Argos and they were able to refund!!
