January 2024 by Oo L
This one is a very nice Cafe Nero. Nice interior and very nice staff members. Very relaxing and I enjoyed the time here.
December 2023 by Sara Ines
This coffee shop is a gem, not just for its fantastic service but also for their absolutely divine cinnamon rolls. The combination of great hospitality and mouthwatering pastries makes it a must-visit spot for a delightful coffee break!
October 2023 by M D
A chain location which feels like a local's spot. Nice mix of people - you can go for a catchup or sit there for 8 hours on your laptop, it's very chill. They've got loads of books, lots of places to sit. Let's be honest, it's not the best food you'll ever eat but hey it's a Nero's. Decent coffee. Great addition to the high street.Wheelchair accessibility: Flat access from the high street. Accessible toilet.
August 2023 by Chinedum Nwaneri
Gess has best customer service.and always smile.makes coffee with a smile
July 2023 by mkfan786
Wonderful place with a lovely and cosy atmosphere. I had a glass of lovely iced coffee ?
July 2023 by procarswoking
Great coffee and the service was also excellent. Fast and with all extra requirements, great customer service from Shannen, a nice barista, what even if she was busy didn't drop the quality of the service. Well done Luton Caffe Nero!
May 2023 by Atifa Hidari
Poor worker looked exhausted and too tired to speak
May 2023 by Brian Witcombe
Decor to give a homely atmosphere works well. The inside booths are rather cramped. Prices a little higher than Costa, but the coffee tastes the same. Popular place locally.
April 2023 by Maria Joao
Nice coffee shop, it was busy, but I got a nice quit little booth to sit and do my work and drink a very nice fruity tea accompanied by a very tasty pork sausage roll. ?Vegetarian options: They offer a range of vegetarian and vegan food.
March 2023 by Daniel Raducanu
Cosy place to enjoy a good cup of coffee and read a book .
January 2023 by Martin O
Mediocre. Usual Increbily slow service. Six people in queue one person doing everything and one cleaning fridge windows, oblivious to priorities like my coffee!
January 2023 by A T Domingo
Lovely white chocolate mocha and the lemon meringue cheesecake was superb.
January 2023 by Ursula D
Seeing the recent bad reviews, I beg to disagree and hope I wasn't just a lucky exception. After traipsing around for a few hours, my feet were hurting, I needed to sit down, have a drink and a bite to eat. This branch near UCL and London University is a bit bohemian, with mismatched sofas, chairs etc. And yes, the tables were a little untidy, as they are understaffed. But it had still a cosy feel, and we were lucky to find a table. I had a look at the cakes, but they didn't look too inviting, a bit old and dry. So I chose a rather large Brie and tomato focaccia , and ordered two cappuccinos. After a few minutes I went back to check on my order; to my delight the very pleasant, helpful and cheerful assistant had actually warmed up the bread, and was plating it with two sets of cutlery. Well observed by the young lady! The focaccia was actually lovely, warm and slightly spicy, better than expected. Coffee was good. Prices are typical for the West End, a bit expensive, but not extortionate. We were quite happy with our short break.
November 2022 by K5466XZalexanderb
Worst customer service ever, dirty cups and cutlery. Old furniture and rubbish on the table. Toilet was horrible. Would not recommend to anyone. Instead go to small independent shop or Starbucks and Costa.
October 2022 by Cleo James
Really friendly staff, great quality coffee and always perfectly hot.
