December 2023 by M G
Can't seem to make any pizzas right anymore. Had a bad order a month+ ago, where they used Philly steak on the mexican instead of meatballs (and was given some fake excuse that this was the new recipe). Ordered again to give another chance, and despite paying extra for certain ingredients there's barely any, and the mexican has no meat on it. Not worth another chance. Shouldn't be part of the PJ franchise if they can't follow simple recipes.
December 2023 by Christian Arenas Daza
The order took too long, and we live close by. By the time we received the order, it was cold and dery.
December 2023 by Paul Bana
Just love their Pizzas ? ??
December 2023 by Helen Stennett
This place had been going down hill for a while ? toppings seem to be getting less & less each time we order, pizza was cold & very poorly packaged. They also ALWAYS forget to put bbq sauce on their bbq chicken pizza, after ordering online I rang to ask them not to forget this time, the guy I spoken to promised he wouldn?t forget & you?ve guessed it!! They forgot ???? most of the food ended up in the bin. Never again.
November 2023 by Nick H
Pizza took nearly two hours to be delivered, cold, dry, inedible and with wrong items to top it off. Store doesn?t answer calls. After several issues with this place I now will never be ordering from them again. Papa Johns should be reviewing their franchise agreement as this place is a shambles.
October 2023 by Greta Leleivaite
Very long wait on Saturday (circa 1.5hrs). Pizza arrived cold and damaged also missed sauces that we ordered and paid
October 2023 by Rachel Hedman
First time ordering from Papa John's pizza as I usually order from Pizza Hut. Was able to watch the timeline and I'm not sure how accurate it was, but the pizza appeared to be cooked in 18 minutes, then was being sliced for 21 minutes!!! It then took about 20 minutes to arrive from a mile away. Needless to say by the time it got here ( over an hour after ordering) it was stone cold! Kids had to heat it up in the microwave first before they could eat it. The pizza was more expensive than Pizza Hut, even with a deal. Its a shame because the pizza itself was not too bad. Anyway, I'll be sticking to Pizza Hut for fast, hot pizza from now on, I guess.
September 2023 by Jacob Flaxman
Over an hour to deliver, got my order wrong, food very below standard and ill this morning. Avoid.
August 2023 by Thomas Marsh
Probably the best Papa J's franchise on either side of the Atlantic. The actual Pizzas are high quality and the staff, especially management, can't do enough for you despite running such a tight ship.
July 2023 by Priscilla Agyekum
I were disappointed with the fact that the pizzeria, did not have many members of staff.Also, the requirement that people paid(via)contactless card payments,only.
June 2023 by Sairam akhil
I was wonder that pizza was delivered to fast I like that service ?
May 2023 by Sarah Boyde
Order completely wrong, staff hung up on me when I called to ask for this to be rectified. Constantly being told the ?manager will be there tomorrow?. Awful awful service. Avoid at all costs
April 2023 by Kasia Smi
Customer service not existing !Today was the second time items from our order were missing- last time were sides from the collected points and this time Pepsi max from the deal. Both times we called and requested missing items to be delivered. We?ve never received them. It comes to mind they are actually stealing this food/drinks for themselves if you paid and do not get what you ordered. Employers there cannot communicate in English, the only thing they can say correctly is ?hello? and that?s what they repeat constantly on the phone. When you ask question or try to sort something they keep responding with unrelated sentences giving peoples names or random addresses even if question was not related to that. Absolutely ridiculous and unacceptable.
April 2023 by Tim Vooght
Appalling. Our food didn?t show up, tried calling 18 times and had the phone put down on us about four times. No explanation, no customer service, no food. Complete waste of £40.
March 2023 by Fokal Point TV
Always take super long to take orders in person. Takes longer than most pizza places too.
