October 2023 by Janet Hwang
Stepped in to the shop for a look and to return an item, my partner and I were the only ones in the store & with two sales assistants who did not acknowledge our existence made for a really awkward experience.1 star for a quick and efficient return process.Overall it was such an uncomfortable and cold environment/experience, the antithesis of what one would expect shopping for cute baby items.
August 2023 by Beth P
Only open for collection after 4
February 2023 by fiona F
Avoid this store as they have the rudest staff on the world.Try to return a cardigan i purchase online, and I have the order confirmation email, invoice, original payment card with me to facilitate the refund. The staff ask for bank statement! I am heavily pregnant and whole experience is very stressed.
September 2022 by Sylvia Sandford
Really nice helpful staff and lots of quality products
July 2022 by Julie M
Very unwelcoming staff. Other than scanning items I bought, the sales assistant was of no use what so ever. I will never return to this store after such a cold experience. To top it off the selection of stock was poor
March 2022 by m. p.
I can?t believe how rude, unhelpful and unprofessional the staff from this show are. They?ve lost a client forever
July 2021 by Kanyarat Thompson
I went yesterday to Dulwich branch intending to check out some baby items. I had already ordered an item online and was picking up an order. There were two sale assistants and both of them very busy at the till. Just glanced at us for unwelcoming and cold. I was bluntly told at the door step to wear their provided plastic gloves and using some hand gel. The experience was unfriendly and not inviting. My partner was there and he felt the same. So this is not my mama sensitive hormones winging. I shop on the same highstreet at different boutique but never got this experience. To all mamas, Just don't go there. not worth money spending on overpriced items and mingle with grumpy staffs.
July 2021 by Kate Rham
Nice products but the staff here were really snooty when I collected my online order. I was not made to feel welcome at all.
July 2021 by Kate Collins
Very helpful staff
August 2019 by Sarah Hanningan
Beautiful clothes but very expensive for what you are getting. I've found similar items elsewhere for much less, however I have to admit I did buy some beautiful onesies and would have spent more if I had more money to splash around! Definitely recommend for those with a higher budget but most of my baby shopping will have to be done elsewhere.
July 2017 by Amy Wilson
Would like them to pay London Living Wage to their staff please.
October 2016 by simone harvey
Lovely shop perfect for new mums and for gifts for kids!! Manager Nicky is lovely too!!
