I went shopping at around 4pm today, the lady at the checkout from the shopping centre side was very rude. I asked about who can I help with the App issue, because I cannot scan by my phone, she keep telling me that I can only the voucher twice a week for at least 5 times and ignoring what I am asking about, just because... read full comment
December 2023
This is by far the worst Waitrose you will shop at. Customer service is practically nonexistent here and nowhere near the usual John Lewis standard. I don’t know who is managing this store but they need to select their partners much more carefully and train them properly
December 2023
I’ve never had to search for items up and down the whole store before like I have done here. Everything’s spread all over the place and the layout doesn’t make any sense at all. Luckily, the staff were friendly and able to tell me where to go but I’ll never be coming back - I’ll go across the street to Sainburys... read full comment
A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners Wandsworth, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.