January 2024 by Bo Zayed
We know what is it for but we don?t know how to shop in it .First go to second floor because the best goods and cheapest are there.Second try to ask the seller or helper for the original bags and documentation they have it.Good luck
January 2024 by Carlo Alaimo
Just ok. Most clothes seem to have defects, but you can find the gem in the rough.
December 2023 by Kasia Kru
Waited 20 minutes at Click&Collect. When no one showed up I went to ask one of members of staff that was on a shop floor for help and she just looked at me and WALKED AWAY. I don?t get attitude of people working there, they all look so miserable and not helpful at all (yes I know it?s around Christmas time and it tends to be crazy I used to work retail as well however it?s not an excuse for rude behaviour on their part).
November 2023 by Sean Macmillan
Had to return several items in past few months including faulty headphones and coat that's zipper broke on the first day. Avoid if your buying anything over 20 pounds.
November 2023 by Ernest Escobar
I was talking with someone on the phone I entered, and then I found myself buying an overcoat ?
November 2023 by Vivian Charge
Not very well organised. Lots of stuff but hard to find stuff. Bad organisation.
October 2023 by Rupert Martin
Spread over a couple of floors, its a very simple and decent TK Maxx.
October 2023 by Abdul S Khan
5 star review for Sadia Kiran Wandsworth TK maxx employee.
September 2023 by Terry PR
Decent store with a good selection of designer labels, got a couple of nice shirts and Tee's here.
September 2023 by H Barlow
I practically live here. The home section is my go to Zen place of peace.
August 2023 by tez
I often shop online from TK Maxx and return unwanted items at the Southside branch. On August 30th, 2023, a staff member refused to accept my returned boots, claiming they had a scratch and had been worn. He implied that I was lying but failed to show me where the scratch was. The boots were brand new and unworn, as evidenced by the clear condition of the soles. Later, I went to the Putney branch where they accepted my return without any questions. It's a shame that some staff members can tarnish the reputation of a branch and the brand. This incident makes me reconsider shopping at TK Maxx in the future, as I don't want to be falsely accused of lying again. The situation was very embarrassing!"
August 2023 by Art Fog
And here are another 5 stars ????? to make that a total of 10 for customer service.Anne-Marie you should be teaching others in retail how to deliver outstanding service!! Engaging, personal, thoughtful, helpful and honestly I was taken aback. Sat on the floor as there were no chairs to be seen, Anne-Marie arrived with chairs!She is clearly well liked and our experience is not a one off as she had customers come to see her and engage with her. We never forget how someone makes us feel.In a world of ever busy staff who can't be bothered or haven't the time, what a pleasure. We ended up staying longer, spending more and having a proper Retail experience. Kudos.TK Maxx hang on to your talent or someone will spirit her away ?.
August 2023 by Hope Wilson
There is a guard that treated my friend terribly.Today I went in with my friend on her birthday to do some shopping.I bought skin care products and all was well. My friend who is of ethnic origin opened up a bottle of water to drink as it was so hot, when she was looking at makeup, and this guard immediately rushed over to her and told her she needed to leave.She asked why and he told her "no drinks on the premises" she put her bottle away and his face was still sour and told her she needs to leave if she takes out her drink again. She explained it was only water and she was taking a sip, he told her "finish it outside"My friend was so upset and embarrassed she walked out of the store.What's weird is there was a child drinking from a fruit shoot bottle with her parent and nothing was said to her or her guardian, but my adult friend was treated like that?This is not on, and judging from the reviews we are not alone in this experience.Does it make you feel better to treat people like this? Would you like your loved one to be treated like this? Take some unconscious bias classes. You need it jackass.
August 2023 by Despaul Casserly
Great shop for anything you need. If they don't have it they will order some
August 2023 by Hope
There is a guard that treated my friend terribly.Today I went in with my friend on her birthday to do some shopping.I bought skin care products and all was well. My friend who is of ethnic origin opened up a bottle of water to drink as it was so hot, when she was looking at makeup, and this guard immediately rushed over to her and told her she needed to leave.She asked why and he told her "no drinks on the premises" she put her bottle away and his face was still sour and told her she needs to leave if she takes out her drink again. She explained it was only water and she was taking a sip, he told her "finish it outside"My friend was so upset and embarrassed she walked out of the store.What's weird is there was a child drinking from a fruit shoot bottle with her parent and nothing was said to her or her guardian, but my adult friend was treated like that?This is not on, and judging from the reviews we are not alone in this experience.Does it make you feel better to treat people like this? Would you like your loved one to be treated like this? Take some unconscious bias classes. You need it jackass.
