November 2023 by Sanja Spasevska
Janinne is the girl who is doing her job perfectly splendid! She works in Southside Shopping Centre in London and she is always giving me the best service possible! I was there myself first time when I met her and she recommended everything what she was thinking is best for me and in the end it came that she was right. After that I order contact lenses and she give me the best lesson possible, and the easiest way how to fit them! Because of her, I bring my mum and my dad to Specsaver for a check (and they doesn't live in London) and they were amazed how she can be so helpful and cute. The doesn't speak English at all but she was so patient with them and make their visit worth! I cannot recommend Janinne enough! She have to be given some rewards for the job she's doing! Thank you for being so kind with us, and definitely I will use the services because of her! Hope in this world will be more people like her!
November 2023 by Anika Harjani
Disappointed to say the least. The employee who attended me during my contact lenses appointment was rude and discriminatory. I informed her I was from outside the uk and wished to understand the procedure but she refused to explain it to me politely and wished to pass me off to her colleague instead. When I tried the lenses they ordered for me I instantly realized they weren?t my prescription as I could not see with my right eye. The employee disregarded me despite me informing her of the same and stated ?this is the best you?ll see with lenses?. I informed her I had been wearing lenses since a young age and never experienced the same issue. She spat out technical words at me just to realize moments later that the lenses ordered were not my prescription and differed by 0,75. She tried to cover her mistake by relying on me not being from the uk. Would NEVER recommend to anyone else.
October 2023 by Aldo Quagliotti
I had a lovely experience here, both for my eye tests and when I asked them to adjust my glasses. Everyone was genuinely caring and super helpful (especially Carol).
October 2023 by Antonina Rabicka
I am very satisfied, what can I say, the staff is wonderful and the service is very quick.
August 2023 by Dani Asensio
Really rude staff. Unless you buy the frames from them, they can?t be bother to sell you the lenses. I went to vision express and they were delighted to do it.
July 2023 by Carla MRG Curado
It?s the best optician in Wandsworth very kind consultation and technicians.Very happy and please to visit you there and I am coming from Aldershot// Surrey I will never change this shop because I feel very comfortable with my native language they can support my consultation in Portuguese there. This the main reason that I visit this optician thank you so much Sofia for this two years helping me in my eyes question and solutions. And Dr. Arshad is an excellent nice educated gentleman and very professional as well. My best compliments to all the main team in the shop. Thank you hope to see you soon. All the success and my best wishes Carla Curado
May 2023 by Rose Reardon
Incredibly efficient service and all of the options and promotions were carefully explained. Extensive selection of glasses from very affordable to blow the budget! I will be back for my annual check up later this year.
May 2023 by C
Lovely service from members of staff.I needed adjustment to my frames and was served by Thelma, a really lovely, friendly worker who helped me out and explained my lenses and the best ones to suit me.I really appreciate this, as this isn't even my local specsavers. Thank you kindly
May 2023 by Toyin Job
Very efficient, but some costumer are not patient enough to wait to be attended to. They should realise that the same routine was done eg paper work, the eye test etc. There is a notice written on the table by the Entrance.. Customer read pls.
May 2023 by Vivian Charge
The service was A Class. Was well cared for. Every one was more than helpful and supportive. No faults at all
May 2023 by cj
Lovely service from members of staff.I needed adjustment to my frames and was served by Thelma, a really lovely, friendly worker who helped me out and explained my lenses and the best ones to suit me.I really appreciate this, as this isn't even my local specsavers. Thank you kindly
March 2023 by Paulina
Excellent service, friendly and knowledgeable staff. Many thanks to Carol, Thelma and optometrist Qasim
February 2023 by Saarah Farooqi
Great customer service from the moment I stepped in! I came in to book a lens and glasses appointment and got seen straight away as there was a slot available. Kayley gave me one of the best customer service experiences I?ve ever had. Thank you for being so friendly, efficient and helpful.
February 2023 by grant adam
Just popped in to get a price on a new pair of glasses found it to be very reasonable price wise & the staff very helpful & patient & answered all my questions
December 2022 by Helena Stratford
I had an appointment Friday 18 November at 11.10 regarding Temporary contact lenses. I did not take the ladies name but she had very red/ginger hair as soon as I walked in to the room she appeared to have a very bad attitude problem!? She seemed very tensed and moody and her patronising stare was enough to put anyone of the appointment. I just found her so difficult to talk to. She left me feeling very confused & upset. Her attitude was really out of order,she just made me feel really uncomfortable. I don't need this kind of treatment so I decided to get up and leave. How dare her ruin my appointment for Temp contact lense!
