April 2023 by D C
Left work earlier just to see them close at 4:12 amazing.
February 2023 by Damien Martin
I tried to make an appointment with Nationwide for last week. I was told that was impossible due to staff shortages. I was given an appointment for 10am today. 9am is not possible because of staff training. I was sent 2 reminders in the last couple of days. I turned up early. I was told there was no one available, firstly becaause phone in sick. Then I asked to see manager and was told the manager wasnt in and would be in later. I am so dissappoin ted and out of pocket. I am self employed and had to take a half day off for this appointment. They are extremely incompetent uncaring and unprofessional.Damien Martin sw18
January 2023 by PJ Richardson
Terrible!!! I went in to the branch to file POA paperwork and they told me I had to call up and make an appointment. But no-one ever answers the phone.
December 2022 by Naji Morched
9:17 still not openIt?s ridiculousVery poor customer service
November 2022 by Barbara Graham
Honey was so helpful today as well as absolutely charming; I shall be returning to Wandsworth. BG
August 2022 by Emily Richardson
Disgusting service. Went in to query an account and they started closing the security grill.
July 2022 by Ian Keeley
I have been a customer here for a while. Never had any problems. Best staff members are Leo and the other young guy on the front counters.
July 2022 by Lia López
Bad customer service. They were dismissive when I tried to get advice on what to submit as evidence to request a credit card. The bank itself posted a letter advising me to go to my branch in person, then when I went they wouldn't see me. I said I could wait but they said just to send everything via post. .. Now after calling Head office every day for a week I find that I need a specific document and what I sent is not enough. I would've known this from the beginning if they would've spoken to me. The management needs to change.
April 2022 by Uju Cherry
Staff are extremely rude. I suddenly dislike this bank after my customer service experience from 2 staff members at this branch. Who are Unprofessional and patronising.
March 2021 by Marie Poleon
No information about local branch closing , Clapham Jc . Went to Balham office also closed, went on too Wandsworth also closed , while I appreciate there would be problems with us having a pandemic. But please have the Decency to inform your customers that you are closing and what branch we need to get to especially as we are on lockdown what are we supposed to do when we have got a book account can?t get any funds out I need to go to Timbuktu to get what is ours . You certainly did not think of your elderly customers or anyone for that matterRegardsDissatisfied customer
April 2018 by Anna Williams
Fantastic staff. Always do their best to help with any inquiry. Can't fault them.
October 2017 by K.0.2017
Staff that can anser your questions and easy to withdraw money
May 2017 by Believe In it
Staff that can anser your questions and easy to withdraw money
March 2017 by Francine Robertson
My lloyds card isnt compatible with their atms
